Summary
Overview
Work History
Education
Skills
Certification
Volunteer Work
Timeline
Generic

Valena Sanchez

Whittier,CA

Summary

Motivated job seeker with five years of customer service experience, and basic managerial knowledge. History of meeting company needs with consistent, organized practices. Skilled in working on a team and adapting to new challenges.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Kitchen Associate (Training Ambassador)

Amazon Fresh
Whittier, CA
09.2022 - Current
  • Promote high customer satisfaction by resolving problems with knowledgeable and friendly service.
  • Work successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
  • Demonstrate leadership by making improvements to work processes and helping to train others.
  • Maintain updated knowledge through continuing education and advanced training.
  • Approach customers and engaged in conversation through use of effective interpersonal and people skills.

Shift Leader

Jamba Juice
Santa Fe Springs, CA
07.2020 - 09.2022
  • Ensured that staff was properly trained on all aspects of their job duties, including safety protocols.
  • Monitored employee performance to ensure compliance with company policies and procedures.
  • Confirmed accuracy of daily sales reports before submitting them to management for review.
  • Assisted with team member scheduling.

Sales Associate

Target
Whittier, CA
11.2020 - 02.2022
  • Greeted customers, provided excellent customer service, and answered questions.
  • Organized merchandise displays to attractively showcase products.
  • Maintained accurate records of inventory levels, and reported any discrepancies to the manager.
  • Created an inviting atmosphere through attentive service, a friendly attitude, knowledge of products, and fashion trends.

Internship

Universal Container
Chino Hills, CA
06.2019 - 08.2019
  • Receptionist
  • Managed receiving and shipment appointment logs.
  • Created engineering change orders.
  • Inter-company liaison for production projects.
  • Assisted quality control department with process documentation.

Education

Bachelor of Science - Health Science

California State University - Channel Islands
Camarillo, CA
05-2025

Skills

  • Multi-line phone system
  • Proficient in MS Office
  • Writing (content writing)
  • Calm Under Pressure
  • Self-Directed
  • Relationship Building
  • Verbal Communication
  • Email
  • Time Management
  • Complex problem-solving
  • Patient Care

Certification

  • COLLABORATIVE INSTITUTIONAL TRAINING INITIATIVE (CITI PROGRAM)

• Completion Date: 13-Nov-2023

• Expiration Date: 13-Nov-2026

Volunteer Work

  • PIH NICU Volunteer (2021-2022)

       -Assisted nurses on the NICU floor with various tasks such as refilling stations.

  • Dodgers Foundation Volunteer (2019-2020)

- Baseball camp counselor

Timeline

Kitchen Associate (Training Ambassador)

Amazon Fresh
09.2022 - Current

Sales Associate

Target
11.2020 - 02.2022

Shift Leader

Jamba Juice
07.2020 - 09.2022

Internship

Universal Container
06.2019 - 08.2019

Bachelor of Science - Health Science

California State University - Channel Islands

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