Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Valencia Goodman

Brookhaven,GA

Summary

Over 20 years in the health care field. As a Skilled Certified Phlebotomist Technician and CNA Supervisor with a proven track record at Kedsplasma and Baptist Village Health and Rehab. Expert in venipuncture and patient care, enhancing laboratory efficiency and patient satisfaction. Demonstrated ability to maintain confidentiality and adhere to HIPAA, with exceptional communication abilities. Achieved a significant reduction in specimen collection errors. Healthcare professional skilled in phlebotomy procedures and patient interactions. Proven ability to perform blood draws and handle specimens with care and accuracy. Valued for collaborative team efforts and achieving results in dynamic environments. Known for excellent patient rapport and adherence to safety protocols.

Overview

21
21
years of professional experience
1
1
Certification

Work History

Certified Phlebotomist Technician

Kedsplasma
03.2022 - Current
  • Enhanced laboratory efficiency by properly labeling and processing collected specimens for testing.
  • Upheld strict adherence to HIPAA regulations, maintaining the confidentiality of sensitive patient information at all times.
  • Reduced specimen collection errors with thorough patient verification and accurate order interpretation.
  • Kept work area clean and organized, adhering to strict standards for sanitation and infection prevention.
  • Elevated patient experience by addressing concerns or questions related to the phlebotomy process with patience and understanding.
  • Centrifuged blood samples as outlined in clinical protocols.
  • Used personal protective equipment correctly to protect coworkers and patients.
  • Conducted venipuncture and other CT procedures.
  • Labeled transfer tubes and followed exact directions for handling and storing specimens for transport.
  • Stocked phlebotomy cart or carrier with appropriate supplies.
  • Assembled tourniquets, needles, and blood collection devices to prepare work trays.
  • Packaged and shipped specimens to central lab daily.
  • Tracked collected specimens by initialing, dating, and noting times of collection.
  • Verified patients' identification for proper sample collection.
  • Reviewed and processed requisitions for laboratory tests.
  • Validated blood and specimen collection orders, alerting nurses, or physicians of discrepancies between order and nursing station logs.

CNA Supervisor

Baptist Village Health and Rehab
01.2010 - 03.2022
  • Managed scheduling, training, and supervision of CNA staff for efficient shift coverage.
  • Improved patient care by implementing new protocols and procedures for CNA team members.
  • Maintained high standards of care by ensuring compliance with state and federal regulations.
  • Developed strong relationships with patients and their families to foster trust and understanding of treatment plans.
  • Created a supportive atmosphere for patients by addressing concerns promptly and compassionately.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.

CNA

Assisted Senior Liviing
01.2004 - 12.2009
  • Assisted patients with daily living activities, promoting independence and dignity.
  • Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
  • Enhanced patient satisfaction by providing compassionate and attentive care.

Education

Certified Dental Assistant

UEI College
05-2021

Skills

  • Order of draw
  • Venipuncture Technique
  • Blood culture collection
  • Specimen labeling
  • Centrifugation Techniques
  • Patient preparation
  • Sample storage
  • Proper Tourniquet Application
  • Glucose testing
  • Patient Care
  • Communication abilities
  • Venipuncture
  • Patient identification
  • Blood collection

Certification

National Certified Phlebotomist Technician-24R-3007 Exp: 10/26/2026

Certified Dental Assistant: 2020

BLS Certification (Basic Life Support): #7FD175E8

CPR: 7FD175E8

Timeline

Certified Phlebotomist Technician

Kedsplasma
03.2022 - Current

CNA Supervisor

Baptist Village Health and Rehab
01.2010 - 03.2022

CNA

Assisted Senior Liviing
01.2004 - 12.2009

Certified Dental Assistant

UEI College

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Valencia Goodman