Valencia Jackson
Apopka,FL
Summary
Seeking to obtain a Phlebotomy Technician or Laboratory Assistant position where my venipuncture, infection control, maintaining accurate records, good communication, work well under pressure, and time management skills, can be utilized in a company in which I can grow and be with long-term. Dedicated with five plus years in the healthcare settings, with proven ability to provide exceptional patient care.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Summer Camp Director
Boys and Girls Club
06.2024 - 08.2024
- Addressed any issues or concerns raised by parents professionally and efficiently, ensuring a high level of customer satisfaction.
- Managed camp operations for Boys and Girls Club facility serving over 150 campers each day.
- Coordinated daily schedules for staff assignments and efficient use of shared resources throughout the summer season.
- Implemented comprehensive emergency preparedness plans in coordination with relevant authorities, ensuring the safety of all camp participants.
- Planned activities, events and field trips to enrich student development.
Direct Support Professional
Alpha Care
Apopka, FL
01.2020 - 05.2023
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted clients with daily living needs to maintain self-esteem and general wellness.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
Direct Support Professional
Vines Home Care Solutions
Apopka, FL
11.2019 - 11.2022
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with personal care tasks, respecting clients' dignity and promoting self-reliance.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
- Laundered items, changed sheets and made bed to keep patients' bedroom clean.
Direct Support Professional
Acceptance Group Home
01.2018 - 01.2022
- Maintained clean, safe, and well-organized patient environment.
- Documented progress notes thoroughly to track client achievements, concerns, or changes in behavior patterns that may need attention from the interdisciplinary team.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Monitored medication administration, maintaining accurate records to ensure client safety and compliance with prescribed treatment plans.
- Addressed emergency situations calmly and effectively, prioritizing the safety of both clients and staff members involved.
- Developed strong rapport with clients, facilitating trust-based relationship for effective support.
Education
Phlebotomy Technician
Southern Technical Institute
Orlando, FL03-2025
Phlebotomy Externship
Advent Health
Altamonte Springs, FL03-2025
Associate of Science - Medical Lab Technician
Keiser University
Fort Lauderdale, FL06-2009
Skills
- Customer Service
- Patient preparation
- Detailed Oriented
- Blood collection techniques
- Venipuncture
- Specimen labeling procedures
- Specimen handling
- Infection control
Certification
- PT - Phlebotomy Technician
- Basic Life Support
- Advance First Aid
- HIV/AIDS & Bloodborne Pathogens
- Infection Control
- Domestic Violence
- Tuberculosis
Timeline
Summer Camp Director
Boys and Girls Club
06.2024 - 08.2024
Direct Support Professional
Alpha Care
01.2020 - 05.2023
Direct Support Professional
Vines Home Care Solutions
11.2019 - 11.2022
Direct Support Professional
Acceptance Group Home
01.2018 - 01.2022
Phlebotomy Technician
Southern Technical Institute
Phlebotomy Externship
Advent Health
Associate of Science - Medical Lab Technician
Keiser University
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