Valencia Johnson
Chicago,IL
Summary
Motivated and results-driven professional seeking to leverage my skills and experience to contribute to a dynamic organization. Committed to delivering high-quality work, improving processes, and collaborating with teams to achieve company goals and drive success.
Overview
14
14
years of professional experience
Work History
Case Manager
Haymarket Center
08.2023 - Current
- Provide comprehensive case management services to individuals recovering from substance use disorders, helping clients access treatment programs, social services, and other essential resources.
- Conduct intake assessments to develop personalized care plans tailored to each client's unique recovery goals and challenges.
- Monitor client progress through regular check-ins and collaborate with healthcare, mental health, and social service providers to ensure coordinated care.
Community Coach
Centers for New Horizons
02.2023 - 08.2023
- Provided individualized coaching and support to community members, helping them establish and achieve personal, educational, and career goals.
- Facilitated workshops and group sessions on career development, life skills, and empowerment, fostering growth and self-sufficiency among participants.
- Engaged in outreach initiatives to increase community participation and expand the program's reach.
Daycare Assistant Teacher
Potter’s Playhouse
07.2011 - 02.2022
- Assisted lead teachers in creating and implementing daily lesson plans focused on early childhood development.
- Supervised children during indoor and outdoor activities to ensure a safe, engaging, and nurturing environment.
- Observed children’s behavior to identify any issues or developmental concerns and reported findings to the lead teacher or director.
Community Resource Navigator
CORE
02.2021 - 07.2021
- Assisted individuals and families in navigating and accessing community resources, including housing, healthcare, employment, and social services.
- Conducted needs assessments to identify clients' goals and connected them with appropriate support programs and agencies.
- Developed and maintained partnerships with local community organizations, service providers, and government agencies to expand available resources.
Behavior Therapist
The Place for Children w/ Autism
11.2019 - 03.2020
- Assisted children in developing social, communication, and daily living skills through structured therapy sessions.
- Collected and recorded data on children’s behaviors and responses to interventions to monitor progress and adjust strategies as needed.
- Collaborated with parents, caregivers, and multidisciplinary teams to ensure a consistent approach to therapy and provide ongoing support and training.
Homecare Supervisor
Help at Home
07.2018 - 11.2019
- Supervised and managed a team of homecare aides, ensuring high-quality care for elderly and disabled clients.
- Developed and implemented individualized care plans in collaboration with healthcare providers, clients, and family members.
- Provided training, mentorship, and performance evaluations for homecare staff, ensuring compliance with company policies and healthcare regulations.
Education
High School -
Sullivan House High School
Chicago, IL01.2008
Skills
- Attention to Detail
- Coaching and Mentoring
- Interpersonal and Communication skills
- Advocacy
- Team Collaboration and Leadership
- Client Assessment and Case Management
- Crisis Intervention and Problem-Solving
- Customer Service
Timeline
Case Manager
Haymarket Center
08.2023 - Current
Community Coach
Centers for New Horizons
02.2023 - 08.2023
Community Resource Navigator
CORE
02.2021 - 07.2021
Behavior Therapist
The Place for Children w/ Autism
11.2019 - 03.2020
Homecare Supervisor
Help at Home
07.2018 - 11.2019
Daycare Assistant Teacher
Potter’s Playhouse
07.2011 - 02.2022
High School -
Sullivan House High School