Summary
Overview
Work History
Education
Skills
Certification
Additional Information
Volunteer Experience
Timeline
Generic

VALENCIA PRINCIVIL

Baldwin,NY

Summary

A highly skilled public health graduate pursuing a career in healthcare administration and management. With both my clinical and administrative experience, I would like to use my skills to help oversee the operation of patient care.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Administrative Support Assistant

Northwell Health
02.2023 - Current
  • Performs diversified clerical duties which may include, but are not limited to: Typing various correspondence, reports, articles; Greeting and directing visitors; Answering telephones, taking messages, directing intercom pages; Scheduling appointments/meetings; Maintaining department/office files, record keeping, patient record filing; Collecting payments; Keeping inventory and ordering supplies for the department/office; Processing medical records, creating referrals
  • Managed high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.

Medical Scribe

Scribe America
06.2022 - 02.2023
  • Transcribed dictation for variety of medical reports, such as patient histories, physical examinations, emergency room visits, operations, chart reviews, consultation, and discharge summaries
  • Performed data entry and data retrieval services, providing data for inclusion in medical records and for transmission to physicians
  • Dictated reports in printed and electronic form for physician's review, signature, and corrections and for inclusion in patients' medical records
  • Participated in ongoing training to enhance own job skills and knowledge.

Medical Call Center AGENT

Map Communications
01.2022 - 04.2022
  • Answered calls and responded to emails
  • Handled customer inquiries both over the phone and by email
  • Researched required information using available resources
  • Managed and resolved customer complaints
  • Provided customers with product and service information
  • Entered new customer information into the system
  • Updated existing customer information
  • Processed orders, forms, and applications
  • Identified and escalated priority issues.

Home Health AIDE

Selfhelp Community Services, Inc
02.2021 - 04.2022
  • Provided health care services in patients' residences
  • Performed domestic and household tasks
  • Transported and accompanied patients to doctors' office or hospital
  • Administered simple prescribed medications
  • Assisted with clients' personal care activities
  • Monitored patients (vital signs, temperature, respiration, etc.) and reported on their condition
  • Maintained patients' care records and documented provided services
  • Assisted patients with mobility and physical therapies/exercises
  • Instructed and counseled patients and families on diet and exercise
  • Collected routine specimens
  • Provided companionship and basic emotional or psychological support.

Education

BACHELOR’S DEGREE IN PUBLIC HEALTH -

DELAWARE STATE UNIVERSITY
Dover, DE
12.2021

High School DIPLOMA -

BALDWIN SENIOR HIGH SCHOOL
Baldwin, NY
06.2017

Skills

  • Coordinating Charts
  • Medical Assistance
  • EMR Systems
  • Transcription and Dictation
  • Discharge Paperwork
  • Medical Chart Documentation
  • Outpatient Care
  • Patient Data Management Systems

Certification

  • CPR Certified
  • Home Health Aide Certified

Additional Information

AWARDS, Lillie Allred Scholarship Deans List Honor Roll

Volunteer Experience

SECRETARY, Rockville Centre, NY, Mercy Hospital, Answer telephones and direct calls to appropriate staff. Greet visitors, ascertain purpose of visit, and direct them to appropriate staff. Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.

Timeline

Administrative Support Assistant

Northwell Health
02.2023 - Current

Medical Scribe

Scribe America
06.2022 - 02.2023

Medical Call Center AGENT

Map Communications
01.2022 - 04.2022

Home Health AIDE

Selfhelp Community Services, Inc
02.2021 - 04.2022

BACHELOR’S DEGREE IN PUBLIC HEALTH -

DELAWARE STATE UNIVERSITY

High School DIPLOMA -

BALDWIN SENIOR HIGH SCHOOL

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