Valencia Williams
Pearland,TX
Summary
Dynamic leader with extensive experience at the Texas Department of Criminal Justice, excelling in conflict resolution and employee training. Proven track record in enhancing team performance and ensuring regulatory compliance. Skilled in crisis management and effective communication, fostering a collaborative environment that promotes safety and operational excellence. Organized Teaching Assistant focused on helping lead teacher with support and student instruction. Passionate about positively impacting students' lives and helping improve academic performance. Personable and kind with people of diverse backgrounds. Dedicated professional with passion for working with children at multiple grade levels. Highly proficient in leading recreational and educational activities when providing head teachers support in all aspects of classroom management. Accomplished in building long-lasting relationships with students, parents and colleagues.
Overview
8
8
years of professional experience
Work History
Captain of Correctional Officers
Texas Department Of Criminal Justice
Rosharon, TX
08.2020 - Current
- Conducted training sessions for newly hired officers on topics such as use of force, prisoner rights.
- Evaluated employee performance and provided feedback to improve job performance.
- Oversaw booking process for new arrivals into the facility; ensured all paperwork was completed correctly.
- Participated in educational programs designed to enhance knowledge about criminal justice system processes.
- Investigated complaints from inmates regarding harassment or mistreatment by staff members; addressed grievances appropriately.
- Resolved conflicts between inmates using mediation techniques when possible; referred serious matters to higher authorities for resolution.
- Assisted in investigations of incidents involving inmates or staff members; documented findings in reports.
- Provided direction to subordinate staff on operational issues related to security, custody, discipline and treatment of inmates.
- Ensured proper operation of security systems including alarm systems, surveillance cameras, access control systems and emergency communication equipment.
- Monitored compliance with departmental policies, procedures and regulations.
- Supervised visitation and checked visitors for proper identification and contraband.
- Diffused disruptive behavior by verbal interventions.
- Conducted daily briefings to pass on pertinent info to oncoming shifts.
Teacher's Assistant
The Rhodes School - Tidwell Campus
Houston, TX
06.2017 - 05.2020
- Instructed and monitored students in use and care of equipment and materials.
- Helped students master assignments and reinforced learning concepts presented by teachers.
- Graded assignments and tests and documented results into filing systems.
- Distributed and collected tests and homework to prepare for grading by head teacher.
- Helped students master learning concepts through one-on-one and small group tutoring.
- Acted as a liaison between students and faculty, facilitating communication and understanding.
Education
Bachelor of Science - Interdisciplinary Studies
Wiley University
Marshall, TX05-2025
Skills
- Conflict resolution
- Employee training
- Regulatory compliance
- Data analysis
- Project management
- Effective communication
- Team collaboration
- Crisis management
- Employee motivation
- Conflict management
- Officer training
- Counseling techniques
- Rule enforcement
- Administration
- Organizational skills
- Behavioral management
Affiliations
- Assistant Basketball Coach -BLOOM ACDEMY
- Youth Advisor - Houston Christian United People's Center Church
Timeline
Captain of Correctional Officers
Texas Department Of Criminal Justice
08.2020 - Current
Teacher's Assistant
The Rhodes School - Tidwell Campus
06.2017 - 05.2020
Bachelor of Science - Interdisciplinary Studies
Wiley University