Summary
Overview
Work History
Education
Skills
Hobbies and Interests
Languages
Personal Information
Affiliations
Accomplishments
Certification
Languages
References
Timeline
Generic
Valene Muthoni Wanjiru

Valene Muthoni Wanjiru

Enkenbach-Alsenborn,Deutschland

Summary

Dedicated professional with proven customer service expertise and strong multitasking abilities. Demonstrates effective time management and adaptability in fast-paced environments. Consistently recognized for high-quality work and speed, contributing positively to team dynamics and organizational objectives.

Overview

8
8
years of professional experience
1
1
Certification

Work History

Head of Social Media

FTG Allstars
Pfungstadt, Hesse
01.2022 - Current
  • Managed all social media channels to enhance brand visibility.
  • Created engaging content across text, image, and video formats.
  • Interacted with followers to build community and brand loyalty.
  • Planned and executed product launches through strategic presentations.
  • Responded promptly to comments or messages received from fans on various platforms while maintaining the highest level of professionalism at all times.

Coach

FTG Allstars
Pfungstadt
12.2019 - 04.2025
  • Recommended changes or improvements in existing training processes as needed.
  • Instructed players on proper techniques, strategies, rules and regulations of the sport.
  • Attended coaching clinics or workshops in order to stay up-to-date on industry trends.
  • Developed practice plans tailored to individual needs as well as team development requirements.
  • Organized and implemented training sessions, drills and exercises to improve technique, agility and strength.
  • Provided guidance to participants in order to help them develop their skills and achieve desired goals.
  • Communicated effectively with parents, administrators, officials, media personnel and other coaches regarding team activities or concerns.

Event Moderator - Freelancer

CCVD e.V
11.2024 - 03.2025
  • Facilitated engaging conversations to enhance audience involvement and relevance.
  • Maintained adherence to schedule, ensuring sufficient presentation time for all speakers.
  • Introduced panelists, speakers, and other key figures effectively during events.
  • Utilized interactive elements, such as questions and polls, to sustain audience interest.

Finance Consultant

tecis
Darmstadt , Hesse
01.2020 - 02.2023
  • Identified opportunities to reduce costs while increasing operational efficiency.
  • Negotiated terms for new deals between clients and vendors and suppliers.
  • Implemented corporate governance policies within organizations.
  • Researched competitive landscape in order to make recommendations regarding pricing structures and product offerings.
  • Assessed internal controls to help improve accuracy of financial reporting processes.
  • Evaluated the impact of proposed changes or investments on a company's overall financial health.
  • Facilitated meetings between stakeholders to discuss current financial performance and future goals.

Assistant

Janik Worms
Darmstadt
01.2021 - 12.2022
  • Facilitated communication and correspondence for executive support.
  • Organized travel arrangements and itineraries for business trips.
  • Streamlined office administration to enhance operational efficiency.
  • Ensured office equipment was operational, stocked with supplies and maintained in a clean condition.
  • Answered incoming calls and directed them to appropriate personnel or departments.
  • Greeted visitors, clients and guests in a professional manner.
  • Answered incoming calls, responded to emails, faxes, and other inquiries from customers and clients.

Sportsevent Coordinator - Paid Internship

ICHEER
Bensheim
01.2017 - 07.2021
  • Executed event setup, ensuring all logistical elements were in place.
  • Conducted participant check-in to facilitate smooth entry and engagement.
  • Organized shop setup to maximize product visibility and accessibility.
  • Coordinated event breakdown, ensuring efficient removal of materials and equipment.

Sales Associate

Party Balloon House
Kaiserslautern, RLP
12.2017 - 04.2018
  • Conducted customer consultations to address needs and process transactions.
  • Managed sales operations, ensuring efficient handling of customer complaints.
  • Planned procurement of new inventory, optimizing stock levels.
  • Coordinated receipt of deliveries, maintaining accurate inventory records.
  • Conducted inventories on a regular basis to track stock levels.
  • Handled customer complaints in a professional manner.
  • Greeted customers and provided exceptional customer service.

Education

IHK 34D - Insurance and Risk Management

IHK
Wiesloch
01.2021

High School Diploma -

Integrierte Gesamtschule
Enkenbach-Alsenborn
03-2018

Skills

Google applications and Microsoft Office Suite

  • CRM systems
  • Customer service and support
  • Creative direction and digital media
  • Social media management
  • Content curation and strategy
  • Strategic communication
  • Document preparation and file management
  • Task prioritization and workload management
  • Schedule management
  • Administrative duties
  • Verbal and written communication

Hobbies and Interests

Cheerleading

Languages

Native, Native, Good, Basic

Personal Information

  • Date of Birth: 02/05/99
  • Place of Birth: Nairobi

Affiliations

  • German Nationalteam Cheerleader - Top 5 in the World
  • 15 Years of Cheerleading 6 years in the 1. Cheerleading Bundesliga

Accomplishments

  • 5 time German National Champion
  • 5th in the world with the German Nationalteam
  • 12 time Regional Champion
  • 4 time qualifier for the world championship

Certification

  • 34d IHK

Languages

English
Native/ Bilingual
German
Native/ Bilingual
Swahili
Native/ Bilingual

References

References available upon request.

Timeline

Event Moderator - Freelancer

CCVD e.V
11.2024 - 03.2025

Head of Social Media

FTG Allstars
01.2022 - Current

Assistant

Janik Worms
01.2021 - 12.2022

Finance Consultant

tecis
01.2020 - 02.2023

Coach

FTG Allstars
12.2019 - 04.2025

Sales Associate

Party Balloon House
12.2017 - 04.2018

Sportsevent Coordinator - Paid Internship

ICHEER
01.2017 - 07.2021

IHK 34D - Insurance and Risk Management

IHK

High School Diploma -

Integrierte Gesamtschule

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