Valentin Hristov
Canton,OH
Summary
Highly proficient and goal-driven Server Captain with 5 years of experience implementing innovative strategies, providing excellent customer service, and conducting staff training. Adept at collaborating with superiors, enhancing profitability, and addressing guest inquiries/concerns.
Overview
3
3
years of professional experience
Work History
Manager at Casual Dining
Gervasi Vineyard Resort & Spa
05.2025 - Current
- Maximized performance by monitoring daily activities and mentoring team members.
Fine Dining Server
Boca West Country Club
11.2024 - 05.2025
- Elevated guest engagement by sharing detailed descriptions of menu items, including ingredients and preparation techniques.
Manager at Fine Dining
Gervasi Vineyard Resort & Spa
05.2024 - 08.2024
- Implement innovative strategies by assessing company processes & targets, optimizing costs & enhancing profitability.
Fine Dining Server
Sale E Pepe
11.2023 - 06.2024
- Conducted educational sessions on wine selections for guests by offering pairing recommendations and enhancing customer satisfaction ratings.
Manager at Fine Dining
Gervasi Vineyard Resort & Spa
05.2023 - 10.2023
- Managed all aspects of fine dining operations by overseeing staff, ensuring exceptional service, and maintaining high-quality standards, resulting in enhanced guest satisfaction and increased revenue.
Fine Dining Server
Gervasi Vineyard Resort & Spa
05.2022 - 10.2022
- Delivered exemplary service using extensive menu and wine knowledge, resulting in high customer satisfaction and repeat patronage.
Education
Master of Business in Entrepreneurship and Finance -
VUZF - Higher School of Insurance And Finance
Ovcha Kupel District, 1 Gusla Str., 1618 Sofia, Bu02.2022
Bachelor of Arts - Business Informatics & Communication
University of National & World Economy
19, 8th December Str., 1700 Sofia, Bulgaria07.2020
Skills
- Leadership and team building
- Strong communication skills
- Coaching and mentoring
- Conflict and complaint resolution
- Time management
- Decision-making
- Upselling skills
- Attention to detail
- Interpersonal skills
Timeline
Manager at Casual Dining
Gervasi Vineyard Resort & Spa
05.2025 - Current
Fine Dining Server
Boca West Country Club
11.2024 - 05.2025
Manager at Fine Dining
Gervasi Vineyard Resort & Spa
05.2024 - 08.2024
Fine Dining Server
Sale E Pepe
11.2023 - 06.2024
Manager at Fine Dining
Gervasi Vineyard Resort & Spa
05.2023 - 10.2023
Fine Dining Server
Gervasi Vineyard Resort & Spa
05.2022 - 10.2022
Master of Business in Entrepreneurship and Finance -
VUZF - Higher School of Insurance And Finance
Bachelor of Arts - Business Informatics & Communication
University of National & World Economy
PERSONAL INFORMATION
• Date of Birth: 09/17/1997
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