Valentin Mendoza
West Covina,CA
Summary
I am an efficient and confident branch operations controller, with demonstrated experience in this field for over ten years. My experience has helped me develop expert knowledge in transit service and I am highly motivated to continue learning and improving my craft.
Overview
17
17
years of professional experience
Work History
Branch Operations Controller
Transdev
05.2023 - Current
• Attendance management - Tracked attendance for operators, dispatcher and road supervisors, issued points and discipline, FMLA/NCNS/Sick coding.
• Processed, labeled, tracked and distributed incident reports.
• Missed service/ Missed miles entries.
• Lytx entries
Customer Service Representative
Foothill Transit Store
11.2011 - Current
- Providing detailed information to customers regarding inquiries, complaints and support related to our products or service over the phone and in person.
- Operating the Foothill Transit Stores.
- Processing sales transaction on the register.
Loans Associate
Cash America Super Pawn
09.2008 - 10.2011
- Processing payday loans.
- Handling and transferring large amounts of cash.
- Assess the quality or value of any given item.
Education
Bachelors Degree - Writing and Directing
The Los Angeles Film School
Los Angeles, Ca01.2018
High School Diploma - undefined
Baldwin Park High School
Baldwin Park, Ca01.2008
Skills
Bilingual (Spanish)
Timeline
Branch Operations Controller
Transdev
05.2023 - Current
Customer Service Representative
Foothill Transit Store
11.2011 - Current
Loans Associate
Cash America Super Pawn
09.2008 - 10.2011
Bachelors Degree - Writing and Directing
The Los Angeles Film School
High School Diploma - undefined
Baldwin Park High School