Valentin Tapia
Ventura,CA
Summary
Versatile IT Technician ready to fix faulty hardware, install new assets, and support continuous business operations. Adapts to rapidly changing work situations and employee realities. Consistently beneficial to all technical operations and technological procedures.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Bartender
A & R Restaurant
07.2020 - Current
- Obtained cash bank and stocked service bar to prepare for operation.
- Followed strict recipes and drink measurements to minimize product used.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Organized bar inventory and storage procedures to keep stock within optimal levels and meet expected customer demands.
- Handled simultaneous customer, team, and business needs while avoiding unnecessary delays or errors.
Computer Systems Technology Programs
VACE
01.2021 - 07.2023
- Assisted end-users with troubleshooting complex technical issues, providing clear guidance and support to ensure minimal disruption of daily operations.
- Maintained up-to-date inventory of all hardware assets, ensuring accurate tracking of equipment throughout its lifecycle.
- Optimized computer performance through regular system cleanups, driver updates, and hardware upgrades when necessary.
- Enhanced system performance by troubleshooting hardware and software issues, and implementing efficient solutions.
- Improved network security by conducting regular audits of system vulnerabilities and implementing necessary safeguards.
- Collaborated with team members to diagnose complex technical issues and develop effective resolutions.
- Maintained a secure computing environment by staying up-to-date with industry best practices and ensuring the proper application of security protocols.
Tutor
CSUN
01.2019 - 05.2019
- Supported students with helpful study habits and exam strategies.
- Provided homework assistance using specific curriculum and materials.
- Collaborated with students to complete homework assignments, identify lagging skills, and correct weaknesses.
Education
Computer Support Technician - Information Technology - Information Technology
VACE
Ventura, CA06.2023
Skills
- Bi-lingual
- Wireless Networking
- System diagnostics
- Hardware Configuration
- VoIP Systems
- Network configuration
- Virus Removal
- Data Recovery
- Network Security
- User credential management
- Customer Service
- Information Protection
Certification
- Computer Support Technician, Comp TIA A+ - 2022-2023
Languages
English
Spanish
Timeline
Computer Systems Technology Programs
VACE
01.2021 - 07.2023
Bartender
A & R Restaurant
07.2020 - Current
Tutor
CSUN
01.2019 - 05.2019
Computer Support Technician - Information Technology - Information Technology
VACE
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