Luis Garcia
Bellevue
Summary
Hardworking Bartender with experience in a large-scale fine dining establishment. Committed to upholding highest standards of customer service and safe food handling practices. Passionate mixologist with diverse menu of memorized drink recipes.
Overview
9
9
years of professional experience
Work History
Bartender
Ascend Prime Steak & Sushi
05.2021 - 01.2024
- Increased customer satisfaction by providing excellent service and crafting high-quality cocktails.
- Worked with the lead bartender to create cocktails for the main menu as well as holiday menus.
- Was in charge of the main bar well for the high volume of drinks coming in, while working fast and efficient to keep the quality of drinks the same.
- Created great relationships with the team and the guests by being respectful and helpful to any needs.
- Helped the lead bartender do orders of liquor that we needed or were short of.
Server Assistant
Ascend Prime Steak & Sushi
10.2018 - 05.2021
- Enhanced customer dining experience by promptly clearing tables and efficiently resetting them for new guests with proper silverware.
- Assisted servers in meeting customers'' needs by refilling drinks, providing condiments, and addressing any concerns.
- Worked with the main server to have a good flow of service by taking drink orders and sometimes dinner orders, while being knowledgeable with the menu.
- Created great relationships with the team to work sharp and fast during the high volume days.
Insurance Claims Specialist
Kelly's Auto Body
08.2014 - 09.2018
- Boosted company reputation by delivering exceptional customer service during claim investigations and settlements.
- Expedited claim resolutions through effective negotiation with clients, adjusters, and other stakeholders involved in the process.
- Upheld a high level of accuracy by consistently double-checking figures, data entries, calculations, before finalizing any settlement documents or payments.
- Facilitated smooth transitions between departments during claim handoff processes to ensure seamless coordination among internal teams for prompt resolution times.
Barback
Milagro
07.2017 - 01.2018
- Assisted bartenders with drink preparation tasks, resulting in faster service for patrons.
- Ensured smooth bar operations by promptly cleaning glassware and utensils, allowing bartenders to focus on serving customers.
- Poured beer and wine for the bartenders when needed.
- Bussed plates and drinks from guests while taking any drink orders if needed.
Education
Nutrition
Bellevue College
Bellevue, WAHigh School Diploma -
Interlake Senior High School
06.2012
Skills
- Beverage Preparation
- Outgoing Personality
- Menu Memorization
- Suggestive Selling
- Food Service
- Creative Mixology
- Classic cocktails
- Bi-lingual
- Strong multitasking
- Professionalism
- Customer Service
Timeline
Bartender
Ascend Prime Steak & Sushi
05.2021 - 01.2024
Server Assistant
Ascend Prime Steak & Sushi
10.2018 - 05.2021
Barback
Milagro
07.2017 - 01.2018
Insurance Claims Specialist
Kelly's Auto Body
08.2014 - 09.2018
Nutrition
Bellevue College
High School Diploma -
Interlake Senior High School
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