Valentina Bedoya
Knoxville,TN
Summary
Motivated to improve organization and employee performance by creating environment of mutual respect, trust, consensus-building and accountability. Exceptional at delivering multi-modal training to improve knowledge and performance.
Overview
5
5
years of professional experience
Work History
Training Manager
Scooter's Coffee
07.2021 - Current
- Conducted orientation sessions and organized on-the-job training for new employees.
- Trained new hires to perform cross-training exercises with experienced workers.
- Monitored and evaluated training performance to determine quality and cohesiveness.
- Directed field training to enhance participants' skills.
- Coordinated and prioritized required training courses for 15 employees.
Team Leader
Chick-fil-A
12.2018 - 03.2021
- Monitored team performance and provided constructive feedback to increase productivity and maintain quality standards.
- Worked with team to identify areas of improvement and devised solutions based on findings.
- Built strong relationships with customers through positive attitude and attentive response.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
Education
Bachelor of Arts - Psychology
The University of Tennessee - Knoxville
Knoxville, TN05.2024
Associate of Arts - Psychology
Pellissippi State Community College
Knoxville, TN05.2022
Skills
- Staff Development Plans
- Knowledgeable in Microsoft Word, Sheets, Slides
- New Employee Training
- New Hire On-Boarding
- Leadership Skills
- Time management
- Interpersonal Skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
French
Limited Working
Timeline
Training Manager
Scooter's Coffee
07.2021 - Current
Team Leader
Chick-fil-A
12.2018 - 03.2021
Bachelor of Arts - Psychology
The University of Tennessee - Knoxville
Associate of Arts - Psychology
Pellissippi State Community College
Similar Profiles
Eliana PriceEliana Price
Barista at Scooter's CoffeeBarista at Scooter's Coffee
Raiyna GluhakRaiyna Gluhak
Barista at Scooter's Coffee CompanyBarista at Scooter's Coffee Company
Allison BlackAllison Black
Barista at Scooter's CoffeeBarista at Scooter's Coffee
Yuliana GalindoYuliana Galindo
Barista at Scooter's CoffeeBarista at Scooter's Coffee
Jack RileyJack Riley
Marketing Manager at WEIGEL'SMarketing Manager at WEIGEL'S