Valentina Castellano
Hialeah,Florida
Summary
Experienced Pharmacy Technician with three years of proven track record in the field. Strong leadership skills. Proficient in all aspects of pharmacy operation, specializing in efficiently filling prescriptions in fast-paced, high-volume settings.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Clinical Pharmacy Technician
Magellan Rx Management
03.2024 - Current
- Enhanced customer satisfaction with timely resolution of insurance issues, addressing concerns, and providing accurate information.
- Implemented data-driven strategies to enhance operational efficiency in processing prescription claims.
- Developed comprehensive drug formularies, ensuring access to safe, effective, and affordable medications for members.
- Ensured compliance with regulatory requirements, maintaining accurate records and documentation of pharmacy benefit management activities.
- Assisted in developing protocols for medication therapy management, leading to streamlined processes and enhanced patient care.
Microbiology Lab Assistant
Pharma Pack Corp
03.2023 - 03.2024
- Observed microscopic slides of cultures for identification purposes.
- Conducted quality control tests on laboratory equipment and materials.
- Calibrated measuring devices are used in the lab to ensure the accuracy of results.
- Sterilized glassware and other lab equipment with autoclave machines.
- Tested raw materials to determine quality and characteristics of substance.
- Collected, processed, and analyzed samples from various sources for microorganism identification.
Pharmacy Technician
CVS Pharmacy
04.2021 - 03.2023
- Prepared medications for dispensing by counting, pouring, labeling, and verifying doses.
- Performed data entry for patient profiles, billing information and prescription orders into the pharmacy software system.
- Provided customer service to patients by answering questions about medications and health-related topics.
- Checked expiration dates on medications to ensure that only unexpired products were dispensed.
- Prepared prescription transfers to other pharmacies.
- Stocked, labeled, and inventoried medication to keep accurate records.
- Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
- Promoted patient confidentiality by adhering to HIPAA regulations when handling personal information during transactions.
Customer Service Representative
Coast 2 Coast LLC
08.2020 - 03.2021
- Identified the needs of customers promptly and efficiently.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Responded to customer inquiries in English and Spanish, providing accurate information about products and services.
Education
Associate of Arts - Pharmacology And Toxicology
Miami Dade College
Miami, FL06-2025
High School Diploma -
Mater Lakes Academy
Miami, FL06-2022
Skills
- Sterilization techniques
- Lab Safety Procedures
- Quality Control Procedures
- HIPAA Compliance
- Data Entry
- Inventory Control
- Customer Support
- Medication Dispensing
- Billing support
- Pharmacy Ethics
Certification
Registered Pharmacy Technician
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Clinical Pharmacy Technician
Magellan Rx Management
03.2024 - Current
Microbiology Lab Assistant
Pharma Pack Corp
03.2023 - 03.2024
Pharmacy Technician
CVS Pharmacy
04.2021 - 03.2023
Customer Service Representative
Coast 2 Coast LLC
08.2020 - 03.2021
Associate of Arts - Pharmacology And Toxicology
Miami Dade College
High School Diploma -
Mater Lakes Academy
Registered Pharmacy Technician
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