Valentina Fiorino
Purchase,NY
Summary
Proven achiever with a strong background in social media management and customer service, notably at Level Fitness. Expert in boosting engagement and sales through strategic content creation and audience interaction. Skilled in photo and video editing, demonstrating a knack for elevating brand presence and enhancing customer experiences. Excelled in fostering positive environments and driving results with a keen eye for detail and innovation.
Overview
2
2
years of professional experience
Work History
Social Media Marketer
Level Fitness
02.2023 - Current
- Increased customer engagement through social media.
- Managed social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Optimized posting schedules based on platform-specific analytics to maximize content visibility.
Sales Associate
Level Fitness
04.2023 - Current
- Boosted sales by consistently engaging with customers and addressing their needs effectively.
- Handled transactions accurately, maintaining accountability for all financial exchanges at the front desk.
- Streamlined check-in processes for increased efficiency and guest satisfaction.
- Ensured a welcoming environment for guests upon arrival.
- Improved customer satisfaction by providing exceptional front desk service and promptly addressing inquiries.
Junior Golf Instructor
Harrison Meadows Country Club
05.2023 - 11.2023
- Coordinated junior golf programs to promote interest in the sport among younger generations.
- Collaborated with head golf professional on junior golfer development.
- Improved member satisfaction by providing exceptional customer service.
Camp Counselor
Harrison Meadows Country Club
07.2023 - 08.2024
- Worked with children of varying age, interest, skill, and developmental levels.
- Acted as a positive role model, demonstrating strong leadership skills and exemplifying the camp's core values.
- Ensured camper safety by enforcing camp rules, supervising group activities, and responding promptly to incidents or concerns.
- Led groups of children safely through variety of camp activities.
Education
Fairfield University
Fairfield, CTHigh School Diploma -
Harrison High School
Harrison, NY2024
Skills
Sales and Marketing
Social Media Management
Photo and Video Editing
Content Creation
Audience Engagement
Customer Service
Timeline
Camp Counselor
Harrison Meadows Country Club
07.2023 - 08.2024
Junior Golf Instructor
Harrison Meadows Country Club
05.2023 - 11.2023
Sales Associate
Level Fitness
04.2023 - Current
Social Media Marketer
Level Fitness
02.2023 - Current
Fairfield University
High School Diploma -
Harrison High School
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