Valentina Gomez
Keyport
Summary
Dedicated cleaner with strong attention to detail and adherence to safety protocols. Skilled in maintaining cleanliness and organization in various environments, ensuring a safe and welcoming space for all. Experienced cleaning and event staff professional known for exceptional customer service and effective communication. Proven ability to collaborate with team members to ensure cleanliness and efficiency during events, contributing to a positive guest experience. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Outgoing student pursuing flexible part-time employment with weekend and evening shift options. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed. Proactive and versatile professional with a dedication to quickly adapting to new challenges. Strong problem-solving abilities and a proven track record of fostering strong relationships with clients and team members. Focused on supporting team success and achieving positive results. Customer-focused individual with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes. Results-driven individual with a solid track record in delivering quality work. Known for excellent communication and teamwork abilities, with a commitment to achieving company goals and delivering exceptional service. Passionate about continuous learning and professional development. Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success. Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact. Adaptable professional with a quick-learning ability and a talent for adjusting to new environments. Skilled in rapidly acquiring new knowledge and applying it effectively. Driven by a passion for continuous learning and successfully navigating change.
Overview
12
12
years of professional experience
Work History
Cleaner
EMR Building services LLC
Holmdel
07.2025 - Current
- Cleaned and sanitized assigned areas using appropriate cleaning products and equipment.
- Followed safety protocols to ensure a safe working environment for all staff.
- Maintained cleanliness of restrooms, break rooms, and common areas throughout the facility.
- Disposed of waste and recyclables according to company guidelines and local regulations.
- Restocked cleaning supplies and reported inventory needs to management promptly.
- Assisted team members in deep cleaning projects as scheduled by supervisors.
- Operated floor care equipment such as vacuums effectively and safely.
- Communicated any maintenance issues or hazards to management for timely resolution.
- Cleaned bathrooms, including toilets, sinks, countertops, mirrors, and floors.
- Swept and mopped floors, vacuumed carpets, and dusted surfaces.
- Removed trash bags, broke down boxes and placed recyclable materials in designated disposal areas.
- Collected trash from floors within hallways, bathrooms and work areas.
- Cleaned windows, glass partitions and mirrors with cleaners and sponges.
- Sanitized frequented areas and equipment using approved supplies.
- Maintained cleaning equipment and materials in a safe and sanitary working condition.
- Vacuumed carpeted areas and mopped solid surfaces with proper chemical solutions.
- Disinfected doorknobs, light switches, telephones, computers, desks and other high-touch surfaces.
- Transported trash bags to designated disposal areas.
- Stocked supplies such as soap, toilet paper, and paper towels in restrooms.
- Polished furniture to remove dust and dirt buildup.
- Emptied wastebaskets and replaced liners.
- Scrubbed walls to remove scuff marks or stains.
- Inspected rooms for cleanliness prior to guest arrival.
- Responded promptly to all customer complaints regarding cleanliness issues.
- Complied with health regulations related to the handling of hazardous chemicals used during cleaning processes.
- Emptied wastebaskets to transport trash and waste to proper disposal areas.
- Emptied trash cans and replaced liners as needed.
- Cleaned building floors by sweeping, mopping or vacuuming.
- Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
- Notified managers of repair needs or additions to building operating systems.
- Checked inventory for required supplies and made lists for needed cleaning products.
- Kept business entrances clean, tidy and professional in appearance.
Event Staff Member
EMR Building Services LLC
Holmdel
07.2025 - Current
- Assisted in setting up event spaces according to client specifications.
- Managed guest registration and provided event information to attendees.
- Collaborated with team members to ensure smooth event operations.
- Maintained cleanliness and organization of event areas throughout events.
- Participated in post-event breakdown and cleanup activities efficiently.
- Assisted in setting up and breaking down of the event space.
- Provided customer service support to attendees and answered any questions they had about the event.
- Responded quickly and efficiently to any requests from guests or speakers.
- Maintained a clean environment by removing trash and debris from around the event area.
- Collaborated with other staff members to coordinate activities throughout the day.
- Sought guidance from senior team members to resolve issues.
- Coordinated with vendors to ensure efficient operations during the event.
- Supported catering team with setup, service, and cleanup of event food and beverages.
- Distributed equipment and kept records of item status.
Barback
EMR Building Services LLC
Holmdel
07.2025 - Current
- Maintained cleanliness of bar area and equipment daily.
- Organized glassware and utensils for easy access during service.
- Collaborated with team members to ensure smooth operations.
- Followed safety and sanitation protocols consistently throughout shifts.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Restocked ice and prepared garnishes for drinks.
- Successfully managed multiple tasks simultaneously while providing quality service.
- Removed, washed and polished empty glasses, took plates to kitchen and discarded trash.
- Took food and drinks to bar and table customers.
- Performed opening duties such as setting up supplies needed for service.
- Maintained a clean work environment by sweeping floors and disposing of trash.
- Removed and disposed of bags from trash receptacles in and around bar area.
- Cleaned up spills and brought replacement items to tables.
- Washed and sanitized plates using industrial dishwashers according to manufacturer instructions.
- Removed empty bottles and trash, keeping work areas clear and sanitary.
- Operated dishwashers to clean glassware, ensuring a steady supply for bartenders.
Print Production Coordinator
LitoMedellin SA
Envigado
10.2019 - 10.2023
- Coordinated print production schedules to ensure timely project completion.
- Assisted in selecting materials and vendors for various print projects.
- Managed inventory of print supplies and maintained accurate records.
- Communicated with clients to clarify project specifications and expectations.
- Collaborated with design teams to ensure alignment on production goals.
- Monitored production processes for quality assurance and adherence to standards.
- Facilitated training sessions for new staff on printing techniques and procedures.
- Resolved issues promptly during the production process to minimize delays.
- Assisted production schedulers in forecast and inventory for upcoming demand fluctuations and prevented material shortages and production downtime.
- Communicated with vendors to ensure timely delivery of materials and supplies.
- Supervised a team of print production staff members to ensure tasks were completed efficiently and accurately.
- Reviewed invoices from suppliers for accuracy before submitting payment requests.
- Assisted in training other personnel on proper use of printing equipment or techniques used in the industry.
- Evaluated new equipment or software upgrades to improve efficiency of workflow processes.
- Negotiated pricing with suppliers for cost-effective production solutions.
- Monitored quality control in the pre-press process.
- Troubleshot any problems that occurred during the production process.
- Managed digital file transfers between client systems and printers' systems.
- Scheduled press runs and monitored progress throughout the entire process.
- Collaborated with sales team members to develop creative solutions for difficult orders or requests from customers.
- Updated inventory levels of supplies used in print production projects.
- Created estimates and invoices for clients based on job requirements.
- Maintained records of all jobs completed including quantity, size, paper type.
- Coordinated print production projects from start to finish, ensuring deadlines were met.
- Developed project specifications such as paper stock, ink colors, binding methods.
- Ensured accuracy of proofs and artwork prior to printing.
- Reviewed customer feedback on printed products for overall satisfaction levels and made adjustments accordingly.
- Provided technical advice to customers regarding their print production needs and preferences.
- Delegated tasks to multiple employees while maintaining efficient workplace.
- Assigned tasks to employees and monitored productivity, performance and task completion.
- Enforced company policies, answered coworkers' questions and trained new personnel.
- Conferred with management and subordinates to resolve problems or complaints.
- Directed and coordinated production activities, encouraging employees to meet specifications.
- Observed and monitored utilization of equipment.
- Read and interpreted work order specifications and information to plan, schedule and carry out jobs effectively.
- Prepared operations data to produce comprehensive reports to management.
- Calculated labor and equipment requirements and production specifications using standard formulas to boost sustainability.
- Evaluated and assessed personnel to identify potential candidates for promotion.
- Developed pricing schedules, costing for materials, and compliance statements.
- Planned and developed new operation processes to innovate and stay competitive.
- Determined budgets, production goals and rates based on company policies and requirements.
Office Administrative Assistant
LitoMedellin SA
Envigado
09.2017 - 09.2019
- Managed office supplies inventory and coordinated procurement processes.
- Scheduled appointments and maintained calendars for multiple team members.
- Assisted in preparing documents and reports for internal meetings.
- Responded to customer inquiries via phone and email professionally.
- Organized files and maintained document management systems efficiently.
- Supported onboarding processes by facilitating new employee orientations.
- Coordinated travel arrangements and logistics for staff business trips.
- Organized and maintained filing systems, both paper and electronic.
- Performed administrative duties such as photocopying, faxing documents and mailing packages.
- Implemented office procedures to enhance workflow efficiency across departments.
- Answered phones to direct callers, schedule appointments, and provide general office information.
- Managed office duties, ordered materials, organized workspaces, answered emails, and made phone calls.
- Responded promptly to customer inquiries via email or phone.
- Maintained confidentiality of sensitive data in accordance with company policies.
- Greeted visitors and answered incoming calls, providing information to callers or redirecting them to the appropriate personnel.
- Prepared documents such as correspondence, presentations, spreadsheets, reports and other materials using Microsoft Office applications.
- Created expense reports, tracked invoices, and processed payments.
- Processed incoming invoices for payment in a timely manner.
- Ordered supplies and maintained an inventory of office equipment.
- Sorted mail daily for distribution throughout the organization.
- Scanned physical documents and uploaded to encrypted databases for digital maintenance.
- Directed clients and guests to correct departments, rooms, and staff members.
- Obtained scanned records and uploaded to database.
- Assisted with scheduling meetings and appointments for the office staff.
- Provided support to other departments by completing clerical tasks as needed.
- Drafted professional business documents for various managers and executives.
- Assisted with payroll preparation and entered data into cumulative payroll document.
- Updated contact lists regularly with current employee information.
- Assisted in organizing events such as conferences or seminars.
- Developed forms and procedures to improve workflow efficiency.
- Tracked project performance data to generate reports and keep management informed of important trends.
- Scheduled and coordinated meetings and travel arrangements for staff.
- Organized conference room space and materials for internal and customer meetings, took notes and distributed meeting minutes to support executive needs.
- Greeted visitors and responded to inquiries in a professional manner.
- Prepared outgoing mailings using postage meter machine.
- Scheduled appointments for management team members.
- Answered phone calls and emails to provide information, resulting in effective business correspondence.
- Developed and implemented filing systems, both digital and physical, improving document organization and retrieval efficiency.
- Handled incoming and outgoing correspondence, including email, mail, and package deliveries, ensuring timely distribution.
- Pleasantly welcomed visitors, answered phone calls, and maintained front reception desk.
- Oversaw staff correspondence, record tracking and data communications, resulting in improved automation of office operations.
Medical Receptionist
Coomeva
Envigado
01.2014 - 07.2017
- Scheduled patient appointments efficiently using electronic health record systems.
- Managed patient check-in and check-out processes to ensure smooth operations.
- Verified insurance information to facilitate accurate billing procedures.
- Communicated with healthcare providers regarding patient needs and concerns.
- Maintained organized patient files and ensured confidentiality of information.
- Handled incoming calls and responded to inquiries with professionalism and care.
- Processed medical records requests in compliance with privacy regulations.
- Assisted in coordinating referrals to specialists for patient follow-up care.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Checked patients in and out for appointments and collected co-payments.
- Called patients to confirm scheduled appointments and obtain additional details.
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members.
- Scheduled and followed up on patient appointments, collected and processed patient payments and maintained patient files.
- Greeted and checked in patients, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Prepared charts for new patients, ensuring all necessary forms were completed correctly.
- Retrieved faxes and uploaded documents to patient charts to assist clinical staff.
- Carried out daily tasks by professionally communicating with physicians, nursing staff, technicians and medical assistants.
- Entered insurance, demographics and health history into patient database.
- Took messages from patients and promptly relayed to appropriate staff.
- Delivered high-quality administrative and customer service to sustain patient and work flows.
- Processed referrals for specialist care when requested by physicians or patients.
- Straightened up waiting room to maintain neat and organized space.
- Informed patients of financial responsibilities prior to rendering services.
- Performed data entry tasks related to billing and collections procedures.
- Maintained supply inventory for office area, ordering items as needed and stocking shelves.
- Transmitted medical records and other correspondence by mail, e-mail, or fax.
- Ordered office supplies as needed to maintain inventory levels.
- Communicated with patients with compassion while keeping medical information private.
- Prepared reports, invoices, letters, or medical records using word processing, spreadsheet, or other software applications.
- Performed bookkeeping duties, preparing and sending financial statements or bills.
- Routed laboratory or diagnostic results to appropriate staff.
- Transcribed recorded practitioners' diagnoses and recommendations into medical records.
- Assisted physicians with finalizing reports, speeches or presentations.
Education
Administrative Medical Assistant - Medical
Politecnico Mayor
Medellin07-2014
Skills
- Cleaning procedures
- Safety protocols
- Floor care equipment
- Waste disposal
- Sanitation methods
- Event setup
- Customer service
- Inventory management
- Task prioritization
- Supply restocking
- Effective communication
- Team collaboration
- Time management
- Problem solving
- Attention to detail
- Commercial and residential cleaning
- Recycling management
- Basic maintenance
- Restroom upkeep
- Health and safety regulations
- Cleaning and sanitizing
- Multitasking and organization
- Exceptional time management
- Confidentiality awareness
- Record keeping
- Crew management
- Reliability and punctuality
- Problem-solving abilities
Languages
Spanish
Native/ Bilingual
English
Limited
References
References available upon request.
Timeline
Cleaner
EMR Building services LLC
07.2025 - Current
Event Staff Member
EMR Building Services LLC
07.2025 - Current
Barback
EMR Building Services LLC
07.2025 - Current
Print Production Coordinator
LitoMedellin SA
10.2019 - 10.2023
Office Administrative Assistant
LitoMedellin SA
09.2017 - 09.2019
Medical Receptionist
Coomeva
01.2014 - 07.2017
Administrative Medical Assistant - Medical
Politecnico Mayor