Valentina Ho
Cypress,Texas
Summary
Customer-focused retail professional with experience in fast-paced environments, emphasizing teamwork and exceptional service. Background as a Registered Dental Assistant enhances strong communication and client satisfaction skills. Committed to creating welcoming shopping experiences while supporting store operations through adaptability and professionalism.
Overview
4
4
years of professional experience
Work History
Registered Dental Assistant (RDA)
Pediatric Smiles of Cypress
Cypress, TX
02.2026 - Current
- Cultivated rapport with patients and families, enhancing overall patient experience and comfort.
- Delivered guest-focused service in fast-paced environment, prioritizing patient comfort and satisfaction.
- Organized and streamlined operations during high-volume periods to maintain seamless workflow.
- Coordinated communication and collaboration among team members, streamlining workflow.
- Maintained cleanliness and organization of facility to ensure a welcoming environment.
Lead Registered Dental Assistant (RDA)
First Dental Home
Sugarland, TX
06.2024 - 01.2026
- Coordinated scheduling and client interactions to maximize appointment efficiency
- Facilitated front desk operations and enhanced client communication to improve satisfaction
- Led daily operations and team workflow to enhance service delivery
- Streamlined processes to ensure consistent high efficiency in a fast-paced environment
Sales Associate
Lacoste
Costa Mesa, California
07.2022 - 12.2022
- Delivered exceptional customer service, built strong client relationships, and drove sales through personalized recommendations in fast-paced retail environments.
- Assisted customers in selecting products and provided personalized recommendations.
- Communicated effectively in customer service roles, managed multiple tasks, and solved problems while maintaining professionalism in high-pressure environments.
- Processed transactions accurately using point-of-sale systems.
- Maintained a clean and organized sales floor to enhance customer experience.
Education
Some College (No Degree) - Health And Science
Houston Community College
Houston, TX04-2026
Some College (No Degree) -
California State University, Fullerton
Fullerton, CASkills
- Handling transactions accurately using POS systems
- Maintaining high service and presentation standards
- Customer service excellence
- Efficient concern resolution
- Communicating professionally with diverse customers
- Client relationship building
- Team collaboration
- Personalized product recommendations
Languages
English
Professional
Vietnamese
Professional
Timeline
Registered Dental Assistant (RDA)
Pediatric Smiles of Cypress
02.2026 - Current
Lead Registered Dental Assistant (RDA)
First Dental Home
06.2024 - 01.2026
Sales Associate
Lacoste
07.2022 - 12.2022
Some College (No Degree) - Health And Science
Houston Community College
Some College (No Degree) -
California State University, Fullerton