Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
11
11
years of professional experience
Work History
Hair Artist
Self Employed Services
Garner, NC
05.2021 - Current
Created hairstyles for clients based on their desired look and hair type.
Provided consultations with clients to determine the best hairstyle for their face shape, lifestyle, budget and other factors.
Styled hair using blow dryers, curling irons, flat irons and hot rollers.
Maintained cleanliness of styling area by disinfecting tools after each use and sweeping up hair clippings.
Account Manager
Certain Event Software
San Francisco, CA
12.2017 - 05.2021
Developed and maintained relationships with key accounts to ensure customer satisfaction.
Provided training and guidance to new Account Managers.
Analyzed client data and identified opportunities for growth.
Managed multiple accounts simultaneously while meeting deadlines.
Resolved customer complaints in a timely manner.
Account Manager
Gather Digital
Chapel Hill, NC
09.2013 - 12.2017
Managed multiple accounts simultaneously while meeting deadlines.
Resolved customer complaints in a timely manner.
Presented product features and advantages to potential customers during sales meetings.
Maintained accurate records of all customer interactions in the CRM system.
Attended trade shows and conferences as a representative of the company.
Education
High School Diploma -
South Point High School
Belmont, NC
05-2004
Skills
Schedule Management
Coordinating documents
Customer Needs Assessment
Overcoming Objections
Coordinating paperwork
Teamwork and Collaboration
Goal-Oriented
References
Becky Fittro, Direct Supervisor - Certain Event Software: (919) 914-3774
Jon Phillips, Direct Supervisor - Gather Digital: (919) 357-6926