Valentina Sulbaran
Montgomery
Summary
Dynamic Account Executive skilled in client relationship management, sales strategy development, and market trend analysis. Proven ability to foster client engagement and drive customer retention.
Overview
4
4
years of professional experience
Work History
Account Executive/Research Analyst
Little Engine Broadcasting
Montgomery
2025.06 - Current
- Analyzed market trends to identify opportunities for client growth and engagement.
- Developed and maintained client relationships to ensure satisfaction and retention.
- Prepared sales presentations tailored to client needs and objectives.
- Collaborated with marketing team to create effective advertising strategies for clients.
- Conducted regular follow-ups with clients to address concerns and gather feedback.
Sales Representative
T-Mobile
Montgomery
2025.06 - 2026.02
- Developed key customer relationships to increase sales.
- Demonstrated product features and benefits to enhance customer experience.
- Maintained knowledge of current promotions and new products for effective selling.
- Collaborated with team members to achieve sales goals and improve store performance.
- Assisted customers with technical issues related to devices and services.
Supervisor
Starbucks
Montgomery
2023.01 - 2025.08
- Supervised daily operations to maintain high-quality customer service standards.
- Resolved customer complaints by actively listening and providing effective solutions.
- Trained new team members on beverage preparation and customer interaction techniques.
- Managed inventory levels and ordered supplies to ensure product availability.
- Provided guidance and direction to subordinates regarding job duties and responsibilities.
Education
High School Diploma -
Loveless Magnet Academic Program
Montgomery, AL2024-05
Skills
- Client management
- Sales strategy
- Market analysis
- Customer engagement
- Advertising strategy
- Presentation preparation
- Retention strategies
Languages
English
Native/ Bilingual
Spanish
Native/ Bilingual
Timeline
Account Executive/Research Analyst
Little Engine Broadcasting
2025.06 - Current
Sales Representative
T-Mobile
2025.06 - 2026.02
Supervisor
Starbucks
2023.01 - 2025.08
High School Diploma -
Loveless Magnet Academic Program