Valentina Udooffiong
NorthStar Medical Group
Plano,TX
1
Certification
9
years of professional experience
Revenue Cycle Specialist with over 7 years of experience managing the full revenue cycle, including insurance follow-up, accounts receivable, denial management, appeals, payment posting, and reimbursement recovery. Skilled in resolving complex claim issues for Medicare, Medicaid, and commercial payers while maximizing collections and reducing AR days. Proficient in Epic, Cerner, Meditech, Waystar, and medical billing regulations including CPT, ICD-10-CM, HCPCS, UB-04, and CMS-1500. Recognized for strong analytical skills, attention to detail, regulatory compliance, and collaborative problem-solving.
Work History
Revenue Cycle Specialist
4 Years 6 Months- Manage insurance follow-up activities for Medicare, Medicaid, and commercial payers to resolve denied, rejected, underpaid, and unpaid claims.
- Review explanation of benefits (EOBs), payer portals, and billing systems to identify reimbursement opportunities and maximize collections.
- Prepare and submit detailed first-level and second-level appeals with supporting clinical documentation.
- Collaborate with coding, billing, and clinical departments to resolve authorization, coding, and billing issues.
- Monitor claim status, identify denial trends, and recommend workflow improvements that enhance reimbursement performance.
- Maintain compliance with HIPAA regulations, payer guidelines, and timely filing requirements.
- Document account activity thoroughly to ensure accurate claim tracking and audit readiness.
Summit Ambulatory Services
1 Year 10 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Managed aged accounts receivable and followed up on outstanding insurance claims.
- Investigated payment discrepancies, denials, and underpayments to ensure timely reimbursement.
- Posted insurance and patient payments accurately while maintaining financial accuracy.
- Performed account reconciliations and prepared documentation for internal audits.
- Communicated with insurance representatives to resolve complex billing issues efficiently.
Collections Agent
2 Years 6 Months- Collected outstanding balances from patients and insurance carriers while maintaining professionalism and excellent customer service.
- Resolved billing inquiries and payment issues by coordinating with patients, providers, and insurance companies.
- Negotiated payment arrangements and ensured timely account resolution.
- Maintained detailed documentation of collection activities in accordance with organizational policies.
Education
Bachelor of Science - Computer Science
Skills
Revenue Cycle Management
Accounts Receivable (AR)
Insurance Follow-Up
Denial Management & Appeals
Payment Posting & Reconciliation
Medicare
Medicaid & Commercial Insurance
Claim Resolution & Reimbursement Recovery
CPT
ICD-10-CM & HCPCS Coding Knowledge
UB-04 & CMS-1500 Billing
Epic
Cerner
Meditech
Waystar
HIPAA Compliance
Microsoft Office Suite
Process Improvement
Customer Service & Communication
Certification
- Infusion Billing & Coding Workshop
- HIPAA Compliance & Patient Privacy Training
Timeline
Revenue Cycle Specialist
NorthStar Medical Group
02.2022 - CurrentRead More
Summit Ambulatory Services
Accounts Receivable Department
03.2020 - 01.2022Read More
Collections Agent
Lakeside Healthcare Network
06.2017 - 12.2019Read More
Ladoke Akintola University of Science And Technology
Bachelor of Science from Computer Science
Read More