Valeria Robles
Katy,TX
Summary
- Being able to have great time management skills and work on different task.
- Paying close attention to detail in tasks to ensuring smooth operation
- Providing excellent customer service which is being responsive to their needs, addressing concerns promptly, and ensuring their satisfaction with the support provided
- Having the ability to speak a second language, making it easier to communicate and creating an environment where they feel welcomed back
Overview
4
4
years of professional experience
Work History
Enlisted Soldier
Texas National Guard
12.2022 - Current
- Learned to work with difficult people no matter the circumstances.
- Promoted for leadership ability to motivate other soldiers even on the toughest of days.
- Gained knowledge on others perspective and the differences on how people work.
Barista
Starbuck Coffee
09.2022 - Current
- Learned how to connect with customers and create a welcoming environment where they enjoy to sit for a while and feel like a second home.
- Crafting drinks and making new recipes that they enjoy creating a innovative way to upsell.
- Making other partners smile and having time fly by while working as a team.
Bartender Trainer
Outback Steakhouse
07.2020 - 08.2022
- Trained many other bartenders on drink recipes and the flow of a restaurant.
- Greeted guest and welcomed them to sit at the bar, attentive to their needs.
- Moved efficiently to ensure guest had everything they needed to have an amazing dinning experience.
- Helped my team out being a team player to run food and greet tables, acknowledging all guest.
Education
High School Diploma -
Cypress Falls High School
Houston, TX05.2020
Skills
- Able to balance multiple task and prioritize efficiently
- Demonstrating leadership qualities such as initiative, reliability, and the ability to motivate others can contribute to the success of a great shift
- Able to communicate in a different language to accommodate the Spanish speaking community and making them comfortable to come back
Timeline
Enlisted Soldier
Texas National Guard
12.2022 - Current
Barista
Starbuck Coffee
09.2022 - Current
Bartender Trainer
Outback Steakhouse
07.2020 - 08.2022
High School Diploma -
Cypress Falls High School
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