Valeria Andrade
McAllen
Summary
Bilingual retail leader with over four years of experience in telecommunications sales customer service and store operations. Proven ability to lead teams drive sales and maintain high customer satisfaction. Currently self employed in online sales demonstrating strong initiative organization and marketing skills.
Overview
2
2
Languages
6
6
years of professional experience
Work History
Metro by T-mobile
Store Leader
McAllen
04.2021 - 03.2024
- Led daily store operations including opening and closing inventory and cash management.
- Trained new employees on sales techniques customer service and system use.
- Consistently met or exceeded sales goals through upselling and customer engagement.
- Provided bilingual support to customers improving satisfaction and retention.
- Assisted with scheduling reporting and store performance tracking.
- Collaborated with team members to achieve daily sales goals.
- Provided detailed information about product features and benefits to customers.
Metro by T-mobile
Sales Associate
McAllen
03.2020 - 03.2021
- Helped customers with phone purchases upgrades and account issues.
- Maintained a clean and organized store environment.
- Built strong customer relationships through friendly and professional service.
- Supported team goals and collaborated with coworkers to improve store performance.
Self Employment
Online sales
Alamo
10.2024 - Current
- Manage product listings pricing and customer communication.
- Use social media and online platforms to promote items and increase sales.
- Demonstrate strong independence organization and reliability.
- Completed day-to-day duties accurately and efficiently.
Education
PSJA North
Pharr, TXSkills
- Bilingual Communication English and Spanish
- Sales and Customer Service
- Leadership
- Problem Solving
- Retail Operations
- Online Sales
- Team collaboration
- Sales training
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
References
Magda Padilla Metro by T Mobile Supervisor
Phone 956-432-5405
Timeline
Self Employment
Online sales
10.2024 - Current
Metro by T-mobile
Store Leader
04.2021 - 03.2024
Metro by T-mobile
Sales Associate
03.2020 - 03.2021
PSJA North