Summary
Overview
Work History
Education
Skills
Accomplishments
Affiliations
Timeline
Generic

Valeria Aponte

Gainesville,FL

Summary

Self-motivated and highly experienced in guest services. Pleasant personality coupled with talents in customer relations, recordkeeping and problem-solving. Outgoing when greeting and communicating with others to maintain positive atmosphere.

Overview

5
5
years of professional experience

Work History

Research Assistant

University of Florida
Gainesville, FL
11.2023 - Current
  • Conducted primary and secondary research to identify relevant information for project development.
  • Gathered data from various sources, including online databases, libraries, and interviews with experts.
  • Performed literature reviews to ensure accuracy of results.

Hotel Front Desk Receptionist

Double Tree Hotel By Hilton
Doral, FL
06.2022 - 11.2022
  • Greeted guests upon arrival, answered inquiries and provided information about hotel services.
  • Processed payments for guest accounts, accepted cash or credit cards as payment.
  • Responded to customer complaints and addressed issues promptly and professionally.

Guest Experience Team Member

Phillip and Patricia Frost Museum of Science
Miami, FL
07.2021 - 10.2021
  • Greeted guests in a friendly and professional manner.
  • Conducted surveys among customers to identify areas of improvement related to service delivery.
  • Worked collaboratively with other departments to ensure smooth operations.
  • Promoted high level of guest satisfaction through genuine, enthusiastic and friendly interactions.

Volunteer Coordinator

Miami-Dade Animal Shelter
Miami, FL
01.2019 - 01.2021
  • Created and distributed marketing materials for upcoming events.
  • Compiled reports on volunteer activities and accomplishments.
  • Assisted with the maintenance of kennels, walked dogs on an hourly basis and helped visitors with any information in regards to adoption
  • Developed educational materials related to topics like diversity, inclusion, and sustainability.

Education

Bachelor of Science - Zoology

University of Florida
Gainesville, FL
05-2025

Associate of Arts - Pre-Veterinary Medicine

Miami Dade College
Miami, FL
07-2023

Skills

  • Data Collection
  • Statistical Analysis
  • Field Research
  • Coordinating Donations
  • Organizing Fundraising Activities
  • Networking
  • File Management
  • Project Coordination

Accomplishments

  • Dean's List throughout all of Undergraduate.
  • Awarded American Dream Scholarship
  • Graduated From Miami-Dade College with the Highest Honors of a 3.9 GPA

Affiliations

  • Active member in the University's Florida Aquaculture and Aquarium Club (FAAC) and Pre-Veterinary Club.

Timeline

Research Assistant

University of Florida
11.2023 - Current

Hotel Front Desk Receptionist

Double Tree Hotel By Hilton
06.2022 - 11.2022

Guest Experience Team Member

Phillip and Patricia Frost Museum of Science
07.2021 - 10.2021

Volunteer Coordinator

Miami-Dade Animal Shelter
01.2019 - 01.2021

Bachelor of Science - Zoology

University of Florida

Associate of Arts - Pre-Veterinary Medicine

Miami Dade College

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Valeria Aponte