Summary
Overview
Work History
Education
Skills
Certification
Timeline
Hi, I’m

Silvana Valeria Baroni Coldiron

Casselberry,FL
Silvana Valeria Baroni Coldiron

Summary

Customer service professional dedicated to effective team management and customer satisfaction.

Overview

13
years of professional experience
1
Certification
6
years of post-secondary education

Work History

Sadri Family Trust
Casselberry, FL

Bookkeeping
10.2021 - Current

Job overview

  • Responded to customer inquiries and resolved complaints, establishing trust and increase satisfaction.
  • Highly Organized
  • Data entry
  • Quickbooks
  • Payroll
  • Credit card statements
  • Expenses
  • Short - Term Rentals, Management

QL Solutions Latinoamerica S.A
Bueanos Aires, Argentina

Customer Services and Freight forwarder
04.2010 - 04.2013

Job overview

International trade, Import/export, Supply Chain Management, Interantional sales, shipping, logistics

  • Proven ability to learn quickly and adapt to new situations.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked well in a team setting, providing support and guidance.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Excellent communication skills, both verbal and written.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Worked flexible hours across night, weekend and holiday shifts.

Education

Instituto Profesional De Las Ciencias De La Comercializacion

from International trade
01.2005 - 12.2010

Skills

  • Exceptional interpersonal communication
  • Effective problem solver
  • Effective workflow management
  • Customer-focused
  • Microsoft Outlook, Word and Excel
  • Inventory control
  • Spanish
  • English

Certification

Asociacion Argentina de Agentes de carga internacional

Courses: Sistema Maria

Timeline

Bookkeeping

Sadri Family Trust
10.2021 - Current

Customer Services and Freight forwarder

QL Solutions Latinoamerica S.A
04.2010 - 04.2013

Instituto Profesional De Las Ciencias De La Comercializacion

from International trade
01.2005 - 12.2010
Silvana Valeria Baroni Coldiron