Valeria Cabrera
Katy
Summary
Focused on providing professional service and support to every office visitor. Diligent about scheduling appointments and managing hospitality to patients. Positive nature with excellent people skills.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Evening Receptionist
Saint Faustina Catholic Church
Fulshear
07.2022 - 08.2025
- Provided front-line hospitality and administrative support to parishioners, reflecting professionalism and mission-centered service.
- Resolved customer complaints promptly, upholding a positive atmosphere and enhancing parishioner satisfaction.
- Assisted on-site in more than 17 large scale events annually with an attendance of 300- 500 people, overseeing setup, vendor coordination. Managed attendee registrations, ensuring a smooth event experience.
- Working with a limited budget, I designed promotional advertisements to drive engagement and awareness; contributed to on-site coordination, audiovisual setup, and team logistics.
- Updated and maintained ParishSOFT and Google Sheets databases to effectively track attendance, forms, registrations, and confidential ministry information.
- Efficiently managed and tracked inventory of SWAG promotional materials within budget.
ECommerce Curbside Partner
HEB
Richmond
05.2022 - 08.2022
- Streamlined management of digital orders with F.A.S.T. and iDevelop software, ensuring accurate processing and timely customer fulfillment.
- Audited and verified item groupings for quality, exercising attention to detail critical for vendor management and event setup. Coordinated staging and real time processing of inventory to optimize delivery- mirroring key elements of event logistics and supply tracking.
- Provided exceptional service with strong engagement and hospitality in fast-paced environment, enhancing customer experience.
- Demonstrated teamwork, adaptability, and time management- skills essential for executing mission driven events.
Brand Associate
Old Navy
Katy
04.2021 - 08.2021
- Engaged customers through suggestive selling and product knowledge, driving sales and enhancing overall customer satisfaction.
- Provided exceptional customer service in a high-traffic retail environment, utilizing in-store technology to meet customer needs.
- Assisted customers in product selection and facilitated transactions through digital order processing, enhancing shopping experience.
Education
Associate of Science -
Houston Community College
Houston, TX05-2028
High School -
Obra D. Tompkins High School
Katy, TX05-2021
Skills
- Customer service
- Client-focused
- Scheduling appointments
- Calendar management
- Office organization
- Maintaining confidentiality
- Google Suite
- ParishSOFT
- ESpace
- Strong Communication
- Interpersonal skills
- Building rapport
- Reliable Team Player
- Detail Oriented
- Fluent bilingualism
Certification
- CVENT Venue Sourcing Certification, 05/25
- CVENT Student Certification, 04/25
- Basic Life Support (BLS) (American Heart Association), 04/24
- TABC Certification Alcohol Training, 10/24
- Food Handlers Certification, 10/24
Volunteer Experience
- Team leader and Chaperone, Elementary Vacation Bible School, 2024
- Chaperoned, Camp CoveCrest, 2024
- Assisted in installing and dismantling event setup; annual Live Nativity Christmas Festival at St. Faustina Catholic Church, 2022, 2024
- Experience in booking independent, weekly Rosary Zoom meetings over 3 years
Languages
Spanish
Native/ Bilingual
French
Elementary
Timeline
Evening Receptionist
Saint Faustina Catholic Church
07.2022 - 08.2025
ECommerce Curbside Partner
HEB
05.2022 - 08.2022
Brand Associate
Old Navy
04.2021 - 08.2021
Associate of Science -
Houston Community College
High School -
Obra D. Tompkins High School