Valeria Chavez Castilla
Wallingford,CT
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Experienced in fast-paced environments and adaptable to last-minute changes. Thrives under pressure and consistently earns high marks for work quality and speed.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
NEW YORK DELI & MARKET
Hartford, CT
12.2022 - Current
- Greeted customers and provided friendly customer service.
- Assisted customers with locating merchandise within the store.
- Greeted guests and provided menus.
- Provided excellent customer service to ensure satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods.
- Prepared drinks according to standard recipes.
- Checked food before serving it to customers.
- Collaborated with other restaurant staff members to ensure efficient operations within the restaurant environment.
- Collected dirty dishes and glasses from tables or counters, preparing areas for next diners.
- Provided exceptional service to high volume of daily customers.
- Stayed informed about daily specials, new menu items, promotions.
- Cleaned tables and chairs to prepare dining area for next customers.
- Completed cleaning duties by sweeping and mopping floors, vacuuming carpet and tidying up server stations.
- Assisted in preparing salads, appetizers and desserts to speed up food service.
- Collaborated with kitchen staff to ensure timely preparation and delivery of orders.
Education
Some College (No Degree) - Banking And Financial Support Services
CERTUS
LIMA, PERUSkills
- Spanish Language
- Microsoft Office
- Customer Relations
- Strong Organization
- Diligence
- Supply Ordering
- Friendly
- Perseverance
Languages
English
Professional
Spanish
Native/ Bilingual
Timeline
Customer Service Representative
NEW YORK DELI & MARKET
12.2022 - Current
Some College (No Degree) - Banking And Financial Support Services
CERTUS
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