Valeria Cisneros
Maricopa,AZ
Summary
Professional with strong background in customer interactions and service solutions. Highly skilled in conflict resolution, communication, and problem-solving, ensuring customer satisfaction and loyalty. Effective team collaborator, adaptable to changing needs, and consistently focused on achieving results through efficient and empathetic service. Known for reliability and proactive approach to meeting customer and organizational goals.
Overview
4
4
years of professional experience
Work History
Retail Sales Associate
Foot Locker
Chandler, AZ
07.2025 - Current
- Collaborated with team members to achieve sales goals and improve store performance.
- Educated customers on product features, benefits, and promotions effectively.
- Monitored inventory levels to ensure stock availability and timely replenishment.
- Handled returns and exchanges professionally, resolving customer issues while adhering to company policies.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Consistently met personal sales goals through proactive engagement with customers and upselling techniques when appropriate.
Sales Associate
Journeys Shoes
Chandler, AZ
04.2025 - Current
- Delivered exceptional customer service, enhancing overall shopping experience.
- Assisted customers in product selection and size fitting, improving satisfaction rates.
- Maintained knowledge of current promotions and sales events, driving customer engagement.
- Collaborated with team members to achieve store sales targets and improve inventory management.
- Trained new associates on store policies, procedures, and customer service standards.
- Helped customers complete purchases, locate items, and join reward programs.
Teacher's Assistant
Childrens Learning Adventure
Maricopa, AZ
01.2023 - 03.2025
- Assisted lead teacher in creating engaging lesson plans and educational activities.
- Supported classroom management by maintaining a positive learning environment for students.
- Facilitated small group instruction to enhance individual student learning experiences.
- Collaborated with educators to assess student progress and adapt teaching strategies accordingly.
- Served as a positive role model for students by demonstrating professionalism, respectfulness, and an unwavering commitment to education excellence.
Retail Sales Associate
Shoe Palace
Chandler, AZ
03.2022 - 12.2023
- Assisted customers in selecting footwear based on style and fit preferences.
- Maintained organized merchandise displays to enhance product visibility.
- Processed transactions accurately using point-of-sale systems.
- Provided exceptional customer service to resolve inquiries and concerns efficiently.
- Greeted customers and helped with product questions, selections, and purchases.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
Education
Associate of Arts - Secondary Education
Maricopa Community Colleges, Rio Salado Community College
Tempe, AZ05.2026
High School Diploma -
A+ Charter School
Maricopa, AZ05.2023
Skills
- Customer service
- Teamwork
- Problem-solving
- Teamwork and collaboration
- Customer assistance
- Cash handling
- Customer engagement
- Time management
- Reliability and punctuality
- Child safety
- CPR and first aid
- Parent communication
Languages
Spanish
Professional Working
Timeline
Retail Sales Associate
Foot Locker
07.2025 - Current
Sales Associate
Journeys Shoes
04.2025 - Current
Teacher's Assistant
Childrens Learning Adventure
01.2023 - 03.2025
Retail Sales Associate
Shoe Palace
03.2022 - 12.2023
Associate of Arts - Secondary Education
Maricopa Community Colleges, Rio Salado Community College
High School Diploma -
A+ Charter School