VALERIA CUSICANQUI POLYVANAYA
Fort Lauderdale,FL
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
3
3
years of professional experience
Work History
Account Manager
All American Facility
Sunrise, USA
10.2024 - Current
- Developed and maintained relationships with key accounts to ensure customer satisfaction
- Provided training and guidance to new Account Managers
- Analyzed client data and identified opportunities for growth
- Resolved customer complaints in a timely manner
- Solicited feedback from customers on their experience with products or services
- Onboarded new team members to integrate into organization
Office Manager
PY Solutions
Doral, USA
03.2022 - Current
- Supervised staff members, organized schedules and delegated tasks
- Maintained filing system for records, correspondence and other documents
- Created spreadsheets in Excel to track data such as vacation requests, sick days
- Organized company events including holiday parties, team building activities
- Ensured compliance with applicable laws regarding employment practices
Medical Receptionist
Integrated Sleep Services
Miramar, USA
10.2021 - 03.2022
- Assisted with filing of medical records and documents, maintaining accurate electronic files
- Managed office phone lines by checking voicemail, returning calls and directing messages to team members
- Entered insurance, demographics and health history into patient database
- Protected patients by observing strict HIPAA guidelines
Education
High School Diploma -
Westem High School
Davie, FL06.2020
Skills
- Office Management
- Clerical Support
- File Management
- Administrative Support
- Spreadsheet Tracking
- Verbal and Written Communication
- Multitasking and Prioritization
- Time Management
- Organization Skills
- Documentation and Reporting
- Corporate Policies
- Customer Service Excellence
- Report Writing
Timeline
Account Manager
All American Facility
10.2024 - Current
Office Manager
PY Solutions
03.2022 - Current
Medical Receptionist
Integrated Sleep Services
10.2021 - 03.2022
High School Diploma -
Westem High School
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