Valeria Dudei
Plainfield,WI
Summary
Empathetic and dedicated professional with a strong background as a dental assistant, seeking to leverage my compassionate approach and clinical expertise. Skilled in providing exceptional patient care, managing administrative tasks, and fostering a warm, welcoming environment. Known for excellent communication, the ability to build trust, and a genuine commitment to improving the lives of those I serve. Eager to return to the healthcare field and make a meaningful impact in a dental practice setting.
Overview
22
22
years of professional experience
Work History
Homemaker
Myself
03.2011 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
Secretary
Lauras Lane Nursery
09.2003 - 04.2019
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Entered data into system and updated customer contacts with information to keep records current.
- Maintained electronic filing systems and categorized documents.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Provided exceptional customer service by promptly addressing inquiries and resolving issues professionally.
- Contributed to a positive work environment by providing support to colleagues when needed in various tasks or projects.
Dental Assistant
Midwest Dental
01.2009 - 02.2011
- Maintained a clean and sterile work environment to prevent cross-contamination and infection.
- Provided chairside assistance during examinations, improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
- Successfully assisted dentist by performing four or six-handed dentistry and other chair-side duties.
- Documented patient dental health information, medical history, and vital signs for future reference.
- Assisted dentists with all dental procedures, ensuring optimal patient care and treatment outcomes.
- Educated patients on proper oral hygiene techniques, promoting long-term dental health.
- Reduced appointment cancellations by implementing reminder cards and calls, resulting in improved scheduling efficiency.
- Collaborated with dental team to develop treatment plans, ensuring patient needs were met comprehensively.
Dental Assistant
Dr. Roger Gollon
10.2007 - 04.2008
- Cleaned and sanitized dental tools and equipment, straightened treatment rooms, and restocked supplies to prep for next patient and maintain health and safety practices.
- Explained treatment procedures and instructed patients on home care guidelines. Pre/Post Op instructions.
- Created dental impressions used for diagnostics, opposing models and study casts to make crowns, bridges, and other dental prosthetics.
- Recorded patients' health histories, documented current symptoms, and pulled up records from prior visits for dentists to view and evaluate.
- Supported dental procedures, ensuring efficient operation and patient satisfaction.
- Scheduled and confirmed patient appointments when needed.
- Provided chairside assistance during examinations and all dental procedures improving dentist efficiency and patient satisfaction.
- Performed x-rays safely while adhering to radiation safety guidelines, ensuring high-quality diagnostic images for dentists'' evaluations.
Dental Assistant
Dr. Dennis Whiting
08.2005 - 09.2006
- Impressions, xrays, whitening trays
- Sanitized trays, instruments, and surfaces for clean dental office setting and patient safety.
- Provided 4-6 handed chairside assistance during exams, all dental procedures, and oral sedation.
- Pedo and orthodontic dental procedures.
- Fast-paced environment. Dr. had 6 rooms, 4 op, and 2 hygiene.
Dental Receptionist
Dr. Crow & Zagorski
05.2006 - 07.2006
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Provided excellent customer service by promptly addressing patient inquiries via phone, email, or in-person interactions.
- Provided excellent customer service to create positive experiences and build patient trust.
- Maintained a clean and welcoming reception area for patients, contributing to a positive dental visit experience.
- Helped patients complete necessary medical forms and documentation.
- Helped when needed in hygiene and dental procedures
Dental Assistant
Dr. Robert Klement
05.2005 - 08.2005
Education
Dental Assistant - Dentistry
Fox Valley Technical College
Appleton, WI05.2005
High School Diploma -
Tri County High School
Plainfield, WI05.2004
Skills
- Empathy and compassionAbility to understand and share the feelings of others, which enhances patient relationships and family dynamics
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Flexible and adaptable
- Multitasking
- Critical thinking
Timeline
Homemaker
Myself
03.2011 - Current
Dental Assistant
Midwest Dental
01.2009 - 02.2011
Dental Assistant
Dr. Roger Gollon
10.2007 - 04.2008
Dental Receptionist
Dr. Crow & Zagorski
05.2006 - 07.2006
Dental Assistant
Dr. Dennis Whiting
08.2005 - 09.2006
Dental Assistant
Dr. Robert Klement
05.2005 - 08.2005
Secretary
Lauras Lane Nursery
09.2003 - 04.2019
Dental Assistant - Dentistry
Fox Valley Technical College
High School Diploma -
Tri County High School
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