Valeria Garcia
El Paso
Summary
Forward-thinking and dependable team leader involved in planning and preparing various promotional and marketing materials to increase sales. Skilled in anticipating customer needs, addressing complaints, and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Brand Ambassador
MKTG Sports and Entertainment
04.2023 - Current
- Built relationships with customers and community to promote long term business and brand loyalty by engaging and educating consumers with confidence.
- Maintained accurate records of promotional events and customer interactions.
- Planned and organized sampling events by working hand-in-hand with retail store managers.
- Coordinated with participating vendors during event planning.
- Developed detailed event reports, documenting all aspects of each event.
Merchandising Associate
Ulta Beauty Inc.
10.2023 - Current
- Regularly checked top 50 -selling merchandise lists and worked with managers to promote merchandise of interest to optimize sales.
- Monitored inventory changes and ordered replenishments for stock to support customer demand.
- Oversaw receiving and display of incoming products, meeting planned promotions and seasonal rotation for sales events.
- Trained and managed merchandising associates to uphold company standards in customer service and product information.
- Provided positive shopping experience, employing conflict resolution skills when problems arose.
Substitute Teacher
Canutillo Independent School District
11.2019 - Current
- Followed classroom plans left by class teacher to continue student education and reinforce core concepts
- Uphold classroom routines to support student environments and maintain consistent schedules
- Attended professional meetings, educational conferences, or teacher training workshops to improve professional competence
- Supervised up to 64 children
Brand Representative
American Eagle Outfitters
07.2020 - 07.2022
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs
- Built customer loyalty and retention by delivering excellent shopping experiences
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Rang up customers by processing cash and credit card payments to complete an extensive number of transactions
Childcare Worker
Grammies Daycare and Learning Center
11.2017 - 11.2019
- Created safe and nurturing learning environment for preschoolers
- Instructed children in health and personal habits, such as eating, resting, and toileting
- Developed innovative activities to engage young children in learning process
- Incorporated music, art, and literature into curriculum
- Consulted with parents to build and maintain positive support networks and support continuing education strategies
Brand Ambassador
Nike
04.2019 - 09.2019
- Engaged in friendly conversation with customer to better uncover individual needs
- Recommended complementary purchases to customers, increasing revenue
- Answered customer questions about products and services, helped locate merchandise, and promoted key items
- Organized store merchandise racks and displays to promote and maintain visually appealing environments
- Developed strong rapport with customers and created positive impression of business
Front of House Team Member
Panda Restaurant Group
04.2018 - 05.2019
- Maintaining high standards of food quality by reviewing shipments, overseeing preparation and monitoring food safety
- Explained menu items and suggested appropriate options for food allergy concerns
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest
- Collected payment for food and drinks served, balanced cash receipts, and maintained accurate cash drawer
- Prepared and served various food items in fast-paced restaurant
Server
House of Kings
03.2024 - Current
- Responsible for taking food and beverage orders, serving drinks, and providing attentive customer service to poker players within a dedicated poker room, ensuring a positive experience while adhering to all cash handling procedures and liquor laws in a fast-paced environment; often requiring excellent multi-tasking abilities. High speed service at a full capacity poker club.
Education
Bachelor of Arts - Psychology
The University of Texas At El Paso
El Paso, TX12.2021
High School Diploma - undefined
Northwest Early College High School
El Paso, TX05.2018
Associate of Arts - undefined
El Paso Community College
El Paso, TX12.2017
Skills
- Bilingual
- Customer relationship building
- Natural Leadership
- Strategic Selling
- POS/ Cash Register Operation
- Stocking and Replenishing
- Operational Efficiency and Safety
- High-Volume Dining
- Event Marketing
- Photography
- Floor operations and displays
- Social media promotion
Certification
- TABC: Texas Alcoholic Beverage Commission
- Texas Food Handlers Card
- IOS Proficient
- Word, Excel, PowerPoint
Timeline
Server
House of Kings
03.2024 - Current
Merchandising Associate
Ulta Beauty Inc.
10.2023 - Current
Brand Ambassador
MKTG Sports and Entertainment
04.2023 - Current
Brand Representative
American Eagle Outfitters
07.2020 - 07.2022
Substitute Teacher
Canutillo Independent School District
11.2019 - Current
Brand Ambassador
Nike
04.2019 - 09.2019
Front of House Team Member
Panda Restaurant Group
04.2018 - 05.2019
Childcare Worker
Grammies Daycare and Learning Center
11.2017 - 11.2019
High School Diploma - undefined
Northwest Early College High School
Associate of Arts - undefined
El Paso Community College
- TABC: Texas Alcoholic Beverage Commission
- Texas Food Handlers Card
- IOS Proficient
- Word, Excel, PowerPoint
Bachelor of Arts - Psychology
The University of Texas At El Paso
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