Summary
Overview
Work History
Education
Skills
Timeline
Generic

Valeria Gonzalez

Poinciana,FL

Summary

Results-driven retail management professional determined to exceed company sales goals. Successful at leveraging financial and marketing education to make smart purchasing and merchandising decisions. Forward-thinking in addressing and resolving concerns, optimizing policies and engaging with customers to promote loyalty and drive sales. Seasoned Store Manager specializing in management of retail locations. Polished professional skilled at training employees on exceptional customer service etiquette and sales techniques. Gifted in overseeing all facets of customer-facing and back-end operations. High-energy Store Manager bringing extensive experience in retail settings. Set and enforced consistent standards to maintain staff satisfaction and meet performance targets. Dynamic relationship-builder with organized nature and sound judgment focused on maximizing team efficiency.

Overview

8
8
years of professional experience

Work History

Store Manager

CVS Pharmacy Health
10.2015 - Current
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
  • Completed point of sale opening and closing procedures.
  • Rotated merchandise and displays to feature new products and promotions.
  • Assisted with hiring, training and mentoring new staff members.
  • Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
  • Approved regular payroll submissions for employees.
  • Supervised guests at front counter, answering questions regarding products.

Education

High School Diploma -

Keys Gate Charter High School
Homestead, FL
06.2015

Skills

  • Risk Management
  • Loss Prevention
  • Talent Recruitment
  • Payroll Management
  • Hourly Shift Management
  • Operations Management
  • Supply Ordering
  • Shift Scheduling
  • Customer Service Management
  • Report Generation
  • Promotional Planning
  • Store Merchandising
  • Team Development
  • Employee Training
  • Training and Mentoring
  • Friendly and Positive
  • Sales Professional
  • Staff Management

Timeline

Store Manager

CVS Pharmacy Health
10.2015 - Current

High School Diploma -

Keys Gate Charter High School
Valeria Gonzalez