Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valeria Gonzalez

Riverside,CA

Summary

Motivated Service Worker with exceptional social skills, communication abilities and customer service background. Dedicated to following health and safety guidelines and handling food items properly. Pursues every opportunity to support team members and proactively address issues.

Overview

3
3
years of professional experience

Work History

Assistant Manager

N&M Cleaning Company
12.2021 - 12.2022
  • Customer satisfaction by addressing and resolving complaints promptly.
  • Streamlined store operations for increased efficiency, implementing new processes and procedures.
  • Strong working relationships with staff, fostering a positive work environment.

(970) 6175566

Room Attendant and Housekeeping

Black Canyon Inn
12.2021 - 11.2022


  • Performed laundry duties
  • Ensured positive guest experiences with prompt response to special requests and additional services.
  • Assisted housekeeping management with inventory control. Supplies for daily tasks.
  • Collaborated with front desk staff to address guest concerns.

(480) 2775985

Waitress

Hunter's Chophouse
03.2021 - 10.2022
  • Ensured timely food delivery by promptly bringing out dishes from the kitchen.
  • Demonstrated attention to detail when setting tables according to restaurant standards.
  • Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
  • Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.

Barista

Bernardi
03.2020 - 11.2021
  • Enhanced customer satisfaction by efficiently preparing and serving high-quality beverages.
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Increased repeat business by providing exceptional customer service and building rapport with patrons.


Education

No Degree - Public Relations Online

Universidad Del Valle De Mexico
Calzada De Tlalpan 3016
06.2026

Skills

  • Staff Development
  • Staff Supervision
  • Sales Reporting
  • Customer Relations
  • Team Motivation
  • Google Drive
  • Emotional intelligence
  • Adaptability and flexibility
  • Quality control
  • Corporate social responsibility
  • Conflict resolution
  • Attention to detail
  • Critical thinking
  • Organizational skills
  • Task Delegation
  • Employee Scheduling
  • Customer service orientation
  • Customer Service

Languages

Spanish
Native or Bilingual
English
Full Professional

Timeline

Assistant Manager

N&M Cleaning Company
12.2021 - 12.2022

Room Attendant and Housekeeping

Black Canyon Inn
12.2021 - 11.2022

Waitress

Hunter's Chophouse
03.2021 - 10.2022

Barista

Bernardi
03.2020 - 11.2021

No Degree - Public Relations Online

Universidad Del Valle De Mexico
Valeria Gonzalez