Valeria Magana

• Researched payroll errors and processed payments for federal and state taxes, social security, garnishments, and various employee deductions, annuity contributions, and retirement plan withholdings.
• Managed payroll data entry and processing for 300+ clients to comply with predetermined company guidelines.
• Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution.
• Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
• Confirmed compliance with all applicable federal, state and local payroll laws and regulations.
• Created new hire and termination documents for payroll.
• Assisted management in developing and tracking payroll budgets.
• Provided customer service to employees regarding payroll inquiries and issues.
• Collaborated with human resources, accounting and other departments to confirm payroll accuracy.
• Resolved payroll discrepancies quickly and successfully.
• Calculated wages, deductions and bonuses in accordance with company policies.
• Reviewed personnel records to determine names, rates of pay, occupations of new hires and changes in wage rates.
• Completed payroll accurately and timely to meet Client expectations.
• Audited timesheets and payroll records for accuracy.
• Performed data entry tasks and maintained accurate records of employee payroll information.
• Proficient in PrismHR for payroll processing.

Restocked supplies and submitted purchase orders to maintain stock levels.

• Confirmed appointments, communicated with clients, and updated client records.
• Provided clerical support to company employees by copying, faxing, and filing documents.
• Assisted with onboarding new clients and securing paperwork completion.
• Handled incoming and outgoing package deliveries, working with clients to complete special requests and track missing packages.
• Collected and distributed messages to team members and managers to support open communication and high customer service.
• Compiled information from files and research to satisfy information requests.
• Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
• Operated multi-line telephone system to answer and direct high volume of calls.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Executed record filing system to improve document organization and management.
• Drafted correspondence and other documents for CEO and department heads in company's voice.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
• Supported company leaders by managing budgets, scheduling appointments and organizing itinerary.

• Trained in combat, life savings techniques and conducting physical exams.
• Sanitized equipment, cleaned treatment rooms and restocked supplies after each patient's treatment to maintain cleanliness and prepare for next patient.
• Gathered and reviewed patient records, data and health history to share with dentists for quick and accurate patient assessments, diagnoses and treatment.
• Provided leadership, delegation, and exceptional medical service in high-pressure situations.
• Performed basic laboratory tests and collected specimens for further analysis.
• Worked flexible hours across night, weekend, and holiday shifts.
• Skilled at working independently and collaboratively in a team environment.
• Learned and adapted quickly to new technology and software applications.