Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Valeria Micucci

Orlando,United States

Summary

Self-motivated, enthusiastic, and highly organized person who has been working in sales for a couple of years. Talented sales representative that always balances the customer needs with the company demands. Skilled to work as a team member as well as independently, while adapting to a changing environment. Outstanding oral and written communication skills in English, Spanish and Portuguese.

Overview

8
8
years of professional experience

Work History

Sales Associate

Prada - Orlando International Premium outlet
04.2019 - Current
  • Develop positive customer relationships through friendly greetings and excellent service
  • Recommended, selected and located merchandise for shoppers, engaging politely to establish product needs and wants
  • Build customer loyalty and retention by delivering excellent shopping experiences
  • Listen to customer needs and desires to identify and recommend optimal products
  • Pursue existing and potential customers by phone, email and text message to generate leads and close sales
  • Achieved two million dollars in sales
  • Annual UPT of 1.65.

Seasonal Associate

Prada - The mall at Millenia
12.2018 - 04.2019
  • Learned the product knowledge
  • Assisted associate's with customers
  • Prepared merchandise for sales floor
  • Created relationships with the customers
  • Suggested accessories and complementary purchases.

Marketing Representative

American International Realty
03.2018 - 11.2018
  • Promoting products and services
  • Closing sales and maintaining sales records
  • Gathering customer feedback
  • Helping to create promotional materials
  • Increased followers on social media (Instagram, Facebook, Pinterest and Website Blog).

Sales Associate

Electronic Authority
08.2016 - 02.2018
  • Answered customers' questions regarding products, prices and availability
  • Emphasized product features based on analysis of customers' needs
  • Collaborated with colleagues to exchange selling strategies and marketing information
  • Shared product knowledge with customers while making personal recommendations
  • Maintained friendly and professional customer interactions.

Education

Associate of Science - Business Administration And Management

Valencia College Lake Nona
Orlando, FL
01.2021

Skills

  • Exceptional customer service
  • Customer Service
  • Sales
  • Responsible
  • Quick learner
  • Motivated
  • Multi-tasking strength
  • Teamwork and Collaboration
  • Problem-solving skills
  • Relationship Building
  • Dedicated

Languages

Spanish
Native or Bilingual
English
Full Professional
Portuguese
Full Professional

Timeline

Sales Associate

Prada - Orlando International Premium outlet
04.2019 - Current

Seasonal Associate

Prada - The mall at Millenia
12.2018 - 04.2019

Marketing Representative

American International Realty
03.2018 - 11.2018

Sales Associate

Electronic Authority
08.2016 - 02.2018

Associate of Science - Business Administration And Management

Valencia College Lake Nona
Valeria Micucci