VALERIA MULATO
Lewisville,US
Summary
Looking for a job that will provide me with new challenges as well as opportunities for career growth and advancement.
Overview
8
8
years of professional experience
Work History
Warehouse Worker
Assurant
09.2022 - 09.2024
- Enhanced warehouse efficiency by implementing effective inventory management and organization systems.
- Maintained clean workspaces by enforcing strict housekeeping guidelines for storage areas, dock bays, and equipment zones.
- Participated in continuous improvement initiatives to streamline workflows and optimize productivity levels.
Insurance Agent
A-MAX Auto Insurance
06.2018 - 03.2022
- Open office, make deposits to the bank
- Maintained high customer service standards by cultivating relationships with clients
- Reached out to potential clients through direct marketing techniques such as mailings and phone calls
- Make 80-100 calls each day
- Obtained underwriting approval by completing an application for coverage
- Returned customer calls within minutes resolving issues and answering questions quickly
- Spent a significant amount of time with each customer, verbally reviewing and explaining documents to ensure that they were understood
- Filled out coverage applications in order to get underwriting approvals
- Built relationships with clients and provided excellent service through active listening
Restaurant Hostess
Cristina's Fine Mexican Restaurant
07.2016 - 06.2017
- Kept track of reservations, alerted servers and managers when large groups arrived, and set up seating
- Cultivated positive guest relations by managing information and coordinating quick seating
- Took reservations and to-go orders over the phone, answered customer questions, and kept customers informed of wait times
- Successfully assisted approximately 5 to 40 guests during each shift
- Maintained open communication with the kitchen team to assess cooking times, avoid worker overload, and minimize customer dissatisfaction
- Assisted servers, food runners, and bussers in making sure the dining area was ready for each and every guest
Education
High School -
Lewisville High School
Lewisville, TX01.2011
Skills
- Customer service
- Data entry
- Quotes and sales
- Client needs analysis
- Underwriting and adjustments
- Policy renewals
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Warehouse Worker
Assurant
09.2022 - 09.2024
Insurance Agent
A-MAX Auto Insurance
06.2018 - 03.2022
Restaurant Hostess
Cristina's Fine Mexican Restaurant
07.2016 - 06.2017
High School -
Lewisville High School