Valerie Ortega
Jurupa Valley,USA
Overview
10
10
years of professional experience
1
1
Certification
Work History
Behavior Support Specialist
El Monte City School District
El Monte, CA
09.2018 - Current
- Maintained constant communication with assigned BCBA.
- Developed written reports for IEP goals & objectives.
- Attended all staff meetings scheduled.
- Maintained all documentation for the purpose of updating and analyzing behavior data.
- Commuted on School bus with students to reinforce safety while transporting to and from school.
Front Desk Receptionist
New Image auto repair
El Monte, CA
07.2016 - Current
- Handled customer inquiries, explained services and repair estimates, and resolved concerns in a professional manner.
- Maintained accurate records of invoices, work orders, payments, and customer accounts.
- Processed billing, payments, payroll support, and other administrative tasks.
- Ordered office and shop supplies while maintaining inventory and vendor relationships.
- Coordinated communication between customers, mechanics, insurance companies, and vendors.
Client Coordinator
Maxim Healthcare
Pomona, CA
07.2020 - 10.2022
- Coordinated communication between families, insurance providers, and clinical staff to facilitate access to ABA therapy services for children.
- Scheduled and managed ABA therapy appointments to ensure timely and consistent care for clients.
- Provided professional and compassionate customer service while addressing client and family concerns.
- Maintained confidential client information in compliance with HIPAA and organizational policies.
Education
Associate's degree - Child Development
Norco College
Norco, CASkills
- Bilingual
- Behavioral health
- Crisis Intervention
- Child Development
- Typing
- Data Management
- Teacher Assistant
- Parent and staff training
Certification
- CPR Certification
- Driver's License
- First Aid Certification
- CPI
- CPR
Additional Information
- Authorized to work in the US for any employer
- Trilingual.
- Spanish, English, some American Sign Language
- Tuberculosis test up to date.
- Life scan up to date.
Timeline
Client Coordinator
Maxim Healthcare
07.2020 - 10.2022
Behavior Support Specialist
El Monte City School District
09.2018 - Current
Front Desk Receptionist
New Image auto repair
07.2016 - Current
Associate's degree - Child Development
Norco College