Valeria Pantoja
Boise,Idaho
Summary
Enthusiastic and responsible college graduate with a strong academic background and a passion for education, seeking a teaching role at Challenger School. Focused on fostering independence, confidence, and a love of learning in young students. Committed to mastering Challenger’s unique curriculum and teaching philosophy through hands-on training and self-study. Known for strong communication skills, a positive attitude, and the ability to maintain an organized, engaging, and safe classroom environment. Eager to contribute to a high-energy, fast-paced academic setting and grow as an educator through Challenger’s professional development program.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Account Manager
Paylocity
Boise, Idaho
03.2025 - Current
- Utilized advanced technical skills and expertise to troubleshoot complex problems and implement solutions.
- Maintain detailed documentation in CRM systems, aligning with compliance and service standards.
- Collaborate with cross-departmental teams to meet service-level agreements, and improve client outcomes.
- Build trust through professional communication and personalized problem-solving.
Community Assistant
Uncommon Boise
Boise City, Idaho
01.2024 - 01.2025
- Fostered community engagement through strategic outreach, event planning, and resident support.
- Managed communication and scheduling with prospective residents; tracked leads and follow-ups.
- Partnered with the Leasing & Marketing Manager to create content and support marketing initiatives.
- Developed interpersonal and administrative skills through direct service and internal process coordination.
Video and Technology Member
Boise State Football
Boise, Idaho
01.2022 - 01.2025
- Supported real-time performance analysis through high-angle film capture and live review coordination.
- Collaborated with coaching staff to ensure seamless technology integration during practices, games, and travel.
- Troubleshoot technical equipment issues under pressure to ensure continuity and operational efficiency.
Resident Assistant
Boise State Housing and Residence Life
Boise, ID
08.2022 - 05.2024
- Provided guidance to first year students transitioning into college life.
- Encouraged participation from all residents in order to create a strong sense of community within the residence hall.
- Developed positive relationships with all members of the residence hall community.
- Collaborated with Resident Directors on programming initiatives for the residence hall.
Education
Bachelor of Arts - Integrated Media & Strategic Communications
Boise State University
Boise, ID12-2024
Skills
- Patience and empathy
- Public speaking or presentation skills
- Time management
- Team collaboration
- Microsoft Office (Word, PowerPoint, Excel)
- Reliability and punctuality
- Clear verbal and written communication
Certification
- Innovation & Design
Languages
Spanish
Native/ Bilingual
English
Native/ Bilingual
Timeline
Account Manager
Paylocity
03.2025 - Current
Community Assistant
Uncommon Boise
01.2024 - 01.2025
Resident Assistant
Boise State Housing and Residence Life
08.2022 - 05.2024
Video and Technology Member
Boise State Football
01.2022 - 01.2025
Bachelor of Arts - Integrated Media & Strategic Communications
Boise State University
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