Valeria Patria
Kissimmee,FL
Summary
High-energy Front Office Manager brings significant experience and great customer service skills. Focused on eliminating bottlenecks and maximizing productivity to meet challenging daily demands. Enthusiastic, friendly and personable demeanor with knack for organization.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Administrative Assistant
Orlando Office Center
04.2024 - Current
- Answering multi-line telephone system, screen, and direct calls for different companies.
- Prepare letters and documents.
- Receive mail and send for different companies.
- Manage queries from the clients.
- Office opening and closing procedures.
Customer Services
Latin Square
03.2023 - 04.2024
- Receive and process incoming orders
- Managing the handling of order cancellations, exchanges and returns, with the goal of ensuring that orders and transactions are executed efficiently
- Collect, close and safeguard the cash register
- Effectively answer phone calls in English.
Front Desk
High Soccer Arena
04.2022 - 02.2023
- Made payments, placed online orders, and scheduled appointments.
- Customer services in the front desk and bar area.
Education
High School Diploma -
Lya Imber De Coronil
Venezuela07-2021
Skills
- Positive attitude, focused on ethics as a basic principle, punctuality, responsibility, discipline and respect for the rights of others
- Able to prioritize tasks and effectively manage time ensuring all needs are met in a reasonable time
- Able to quickly identify problems, think analytically and propose effective solutions; handle multiple tasks and switch from one to another without losing focus
- Familiar with technological tools and platforms
Certification
- Notary Public of State of Florida
Languages
Spanish
Professional
English
Professional
Portuguese
Limited
Timeline
Administrative Assistant
Orlando Office Center
04.2024 - Current
Customer Services
Latin Square
03.2023 - 04.2024
Front Desk
High Soccer Arena
04.2022 - 02.2023
High School Diploma -
Lya Imber De Coronil
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