Valeria Cecilia Pena
Yuma,AZ
Summary
Professional team-oriented worker with a consistent record of supporting operational goals and achieving results. Adept at fostering strong team collaboration and adapting to changing needs efficiently. Known for reliability and proactive approach, leveraging effective communication and problem-solving skills.
Overview
3
3
years of professional experience
Work History
Team Member
Target
10.2022 - Current
- Learned all required tasks quickly to maximize performance.
- Developed strong cooperative relationships with coworkers and managers.
- Addressed and resolved customer complaints politely and professionally.
- Trained new team members by relaying information on company procedures and safety requirements.
- Maintained regular and consistent attendance and punctuality.
Barista
Target
10.2022 - Current
- .Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote a fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Team Member
Dairy Queen
08.2021 - 10.2022
- Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
- Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
- Provided exceptional support to colleagues by sharing knowledge, offering assistance, and fostering teamwork.
Education
Associate of Arts - Elementary School Teaching
Arizona Western College
Yuma, AZ05-2025
High School Diploma -
Gila Ridge High School
Yuma, AZ05-2022
Skills
- Customer service
- Positive attitude
- Teamwork and collaboration
- Problem-solving
- Following instructions
- Cash handling
- Goal setting and achievement
- Training and mentoring
- Complaint resolution
- Relationship building
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Team Member
Target
10.2022 - Current
Barista
Target
10.2022 - Current
Team Member
Dairy Queen
08.2021 - 10.2022
Associate of Arts - Elementary School Teaching
Arizona Western College
High School Diploma -
Gila Ridge High School
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