Summary
Overview
Work History
Education
Skills
Timeline
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Valeria Perez

Las Vegas,Nevada

Summary

Dedicated hospitality professional with extensive experience working in luxury environments. Passionate about delivering exceptional service that exceeds expectations. Detail-oriented with a refined sense of hospitality and a proven ability to anticipate client needs, creating memorable guest experiences. Skilled in cultivating positive relationships and remaining poised under pressure, ensuring outstanding service in fast-paced, high-stakes settings.

Overview

7
7
years of professional experience

Work History

Cabana Host

Resorts World
08.2023 - Current
  • Warmly welcome and proactively engage guests, creating a personalized luxury experience from arrival to departure.
  • Masterfully recommend premium food and beverage offerings, anticipating guest preferences and upselling tailored options to enhance their experience.
  • Coordinate seamlessly with servers and bartenders to ensure timely delivery of top-quality service and amenities.
  • Foster a vibrant and welcoming environment that consistently exceeds guest expectations, encouraging repeat visits and building loyalty.

Chocolate Concierge/Café Assistant

Ethel M Chocolates
07.2022 - 02.2023
  • Prepared and served a range of pastries and beverages, maintaining a welcoming café environment.
  • Enhanced customer satisfaction through personalized product recommendations.
  • Demonstrated strong sales skills by meeting and surpassing sales targets, contributing to business success.
  • Maintained cleanliness and presentation of the café area, ensuring a high-end, enjoyable guest experience.

Water Safety Instructor/Lifeguard

Hollywood Aquatics
03.2018 - 03.2020
  • Instructed diverse swim classes, including specialized lessons for children with special needs and seniors.
  • Conducted safety briefings and gave public speeches, delivering clear instructions to large groups.
  • Applied Red Cross First Aid/AED protocols as needed to maintain swimmer safety and wellbeing.

Education

Finance -

University of Nevada, Las Vegas (UNLV)
Las Vegas, Nevada

Computer Science -

Oklahoma City Community College
Oklahoma City, Oklahoma

Skills

  • Communication and interpersonal skills
  • Ability to work under pressure
  • Sales and upselling
  • Bilingual (English/Spanish)
  • Multitasking and teamwork
  • Team player mentality
  • Flexible schedule availability
  • Cleanliness standards
  • POS system operation

Timeline

Cabana Host

Resorts World
08.2023 - Current

Chocolate Concierge/Café Assistant

Ethel M Chocolates
07.2022 - 02.2023

Water Safety Instructor/Lifeguard

Hollywood Aquatics
03.2018 - 03.2020

Computer Science -

Oklahoma City Community College

Finance -

University of Nevada, Las Vegas (UNLV)

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