Herman Mailealo
Las Vegas,NV
Summary
Knowledgeable customer service team member with skills in administrative support, time management, and problem-solving. Proficient in proper compliance standards and business best practices.
Overview
2
2
years of professional experience
Work History
Cabana Host
Paris Hotel and Casino
Las Vegas, NV
02.2023 - Current
- Greeted guests upon arrival, providing a warm welcome and seating them at their cabana.
- Assisted with food orders from the restaurant menu, ensuring accuracy and timely delivery to cabanas.
- Maintained cleanliness of cabanas by removing trash and wiping down surfaces after each guest party.
- Received payment for services rendered in a professional manner.
- Monitored the pool area, ensuring safety regulations were followed by guests.
- Demonstrated knowledge of all products offered by the resort including spa treatments, restaurants, activities, and special events.
- Managed inventory of supplies such as towels, umbrellas, chairs, tables and linens to ensure adequate stock levels were maintained throughout shift.
- Communicated any issues or concerns regarding cabana operations promptly to supervisor or manager on duty.
Baggage Service Agent
Harry Reid International Airport
Las Vegas, NV
12.2022 - 07.2023
- Assisted passengers with their baggage needs, including providing information on the status of their luggage.
- Verified passenger identification and tickets prior to loading luggage onto planes.
- Processed incoming and outgoing luggage for flights, ensuring that bags were correctly labeled and loaded into appropriate compartments.
- Inspected checked baggage for prohibited items and ensured compliance with federal regulations.
- Provided customer service assistance to travelers by answering questions regarding airline policies and procedures.
- Responded to customer inquiries via phone or email in a timely manner.
Education
High School Diploma -
Centennial High School
Las Vegas06-2020
Skills
- Strong interpersonal skills
- Exceptional communication
- Reservation management
- Reliable transportation
- Menu design
- POS system operation
Timeline
Cabana Host
Paris Hotel and Casino
02.2023 - Current
Baggage Service Agent
Harry Reid International Airport
12.2022 - 07.2023
High School Diploma -
Centennial High School
Similar Profiles
Francia RosalesFrancia Rosales
Security Lost and Found Clerk at Paris Hotel And CasinoSecurity Lost and Found Clerk at Paris Hotel And Casino
Photjanee TyszkiewiczPhotjanee Tyszkiewicz
On-Call Banquet Server at Ceasers Entertainment At Paris Hotel And CasinoOn-Call Banquet Server at Ceasers Entertainment At Paris Hotel And Casino
Asenath Mica MallariAsenath Mica Mallari
Front Desk Agent at Paris Hotel And CasinoFront Desk Agent at Paris Hotel And Casino