Valeria Perez
McAllen,TX
Summary
Dynamic leader with a proven track record in steering teams, managing complex projects, and driving strategic objectives to successful completion. Expertise in crafting efficient processes that uphold high standards while aligning team efforts with organizational goals. Recognized for a collaborative approach and unwavering commitment to precision in detail-oriented tasks, fostering an environment of excellence and accountability. Passionate about empowering teams to achieve remarkable results.
Overview
6
6
years of professional experience
Work History
Paralegal
Veritum Law Group, PLLC
08.2024 - Current
- Drafted legal documents, including pleadings and motions, ensuring accuracy and adherence to court standards.
- Conducted extensive legal research to support case preparation utilizing tools like LexisNexis.
- Served as the sole paralegal and administrative support, managing all day-to-day operations for a multi-practice solo attorney.
- Managed a caseload of 50+ active criminal, business, and real estate matters, tracking deadlines, court settings, and case status
- Facilitated timely and accurate billing by recording billable hours, expenses, and other relevant information in the firm''s billing system.
- Boosted office productivity by maintaining an accurate calendar of appointments, deadlines, and court appearances.
Litigation Paralegal
Tijerina Legal Group
04.2022 - 08.2024
- Drafted and prepared personal injury demand packages, ensuring accuracy and completeness of supporting documentation.
- Managed all aspects of discovery, including drafting responses, organizing evidence, and coordinating with opposing counsel.
- Promoted to oversee case proofing and mediation preparation, verifying accuracy of medical records, billing, discovery materials, and damages calculations.
- Prepared commercial and complex cases for mediation, including detailed PowerPoint presentations outlining liability, medical treatment, surgeries, and total damages.
- Tracked and monitored case status, deadlines, and litigation milestones to ensure compliance with court schedules.
- Handled docket control conferences and docket control orders, maintaining strict deadline compliance.
- Utilized Microsoft Word, Excel, and PowerPoint daily for drafting and to maintain a detailed, organized, and accurate account of each case in pre-litigation and litigation.
- Managed over 100 cases in litigation from start to finish, from filing petitions to discovery and all through to mediation or trial.
Customer Service Representative
T-Mobile
12.2021 - 04.2022
- Identified customer’s needs and issues by building trust and finding an adequate resolution.
- Educated customers on the benefits of each rate plan to right-fit the customer’s lifestyle.
- Guided the customer through the different promotions they can take advantage of.
- Upselling and educating customers on our products and services to ensure the best experience.
- Managed over 60 phone calls a day working hard to resolve each issue in the most efficient way.
Treatment Coordinator, Assistant Manager
Rodeo Dental
08.2019 - 08.2021
- Managed 40 to 50 patient cases per day, thoroughly annotating medical history, chief complaint, Doctor’s notes, patient prescriptions, and referrals.
- Maintained a team-player attitude and worked closely with my team to provide time efficient and satisfactory dental experience for the patient.
- Educated patients on the necessary procedures and provided them with different options for treatment.
- Verified dental insurance plans to accurately calculate our patient’s coverage for their treatment plan.
- Managed four different dental specialty schedules by fully verifying each unique patient case to build a reliable patient schedule.
- General Anesthesia
- Pediatric Dentistry
- Oral Surgery
- Endodontic Dentistry
Skills
- Customer Service
- Attention to Detail
- Administrative Services
- Proficient in Microsoft Office
- Notary public
- Calendar management
- Multitasking
- Discovery management
- File and records management
- Legal research
- LexisNexis
- Case management
LANGUAGES
Excellent written and verbal skills in both Spanish and English
Timeline
Paralegal
Veritum Law Group, PLLC
08.2024 - Current
Litigation Paralegal
Tijerina Legal Group
04.2022 - 08.2024
Customer Service Representative
T-Mobile
12.2021 - 04.2022
Treatment Coordinator, Assistant Manager
Rodeo Dental
08.2019 - 08.2021