Valeria Perez
Boost Mobile
Phoenix,Arizona
1
Language
5
years of professional experience
Bilingual English-Spanish professional with experience in customer service, sales, cash handling, and daily business operations. Skilled in communication, computer systems, transaction processing, and maintaining accurate records. Reliable, organized, and detail-oriented, with the ability to multitask, solve problems, and work efficiently under pressure. Committed to providing excellent customer service and maintaining a professional work environment.
Work History
Sales Representative / Manager
4 Years- Welcome customers, identify their needs, and provide professional service.
- Answer questions about products, services, accounts, and transactions.
- Use computer systems to process sales, update customer information, and complete transactions accurately.
- Handle customer concerns professionally and resolve issues efficiently.
- Support daily store operations, organization, sales activities, and team members.
- Manage multiple customers and responsibilities in a fast-paced environment.
Customer Service Representative
1 Year 4 Months- Managed daily operations, customer service, cash handling, and financial records.
- Assisted customers with check-cashing services and account-related questions.
- Handled sensitive customer information with professionalism and discretion.
- Resolved customer concerns calmly while following company policies and security procedures.
- Maintained accuracy, organization, confidentiality, and attention to detail.
Education
High School Diploma
Skills
Customer Service and Front Desk Support
Bilingual Communication: English and Spanish
Cash Handling and Financial Accuracy
Computer Skills and Data Entry
Professional Phone and In-Person Communication
Confidentiality and Discretion
Team Leadership and Staff Support
Organization and Attention to Detail
Multitasking and Time Management
Problem-Solving and Working Under Pressure
LANGUAGES
Spanish — Fluent | English — Fluent
Timeline
Sales Representative / Manager
Boost Mobile
10.2022 - CurrentRead More
Customer Service Representative
Check Cashing Business
05.2021 - 09.2022Read More
Metro Tech High School
High School Diploma
Read More