Valeria Quinones Rentas
RHD Human Resources
Bethlehem,PA
1
Certification
8
years of professional experience
Assisted in coordinating front-of-store tasks in busy environments.,Displayed enthusiasm and approachability while engaging with customers.,Explored pathways for advancement in service and sales roles.,Guided team members in warehouse and residential settings.
Work History
Lead Direct Care Staff Member
1 Year 8 Months- Oversaw daily client activities to ensure safety and well-being in a nurturing environment.
- Trained and mentored new direct care staff on operational procedures and client engagement strategies.
- Developed individualized care plans in collaboration with interdisciplinary teams to enhance client outcomes.
- Implemented behavior management techniques to address challenging behaviors effectively and compassionately.
- Addressed any concerns or incidents promptly, implementing corrective actions as necessary to prevent future occurrences.
- Monitored medication administration, ensuring accurate dispensing and timely adherence to prescriptions schedules.
- Assisted with crisis intervention to de-escalate challenging behavior and maintain peaceful encounters.
- Transported clients to medical and dental appointments to provide support.
Shipping and Receiving Clerk
5 Years 6 Months- Knowledge of the system gold
- Allentown share
- Microsoft
- Closed doors once loaders would finish loading.
- Verified temperatures in the trucks and pallet Jacks.
- Ensure pallets where properly packaged and wrapped.
- Warehouse
- Recorded numbers of units handled and moved, using daily production sheets or work tickets.
Bar runner
5 Months- Maintained full knowledge of bar and menu items and made recommendations.
- Delivered food and beverage orders within established timeframes Maintained full knowledge of all menu items, contents and preparation methods.
- Prepared mixed drinks; poured wine, beer and nonalcoholic beverages.
- Neatly set tables. Broke down bar after events and returned leftover liquor, and glassware served as backup for bartenders.
- Upheld a high standard of cleanliness in all work areas.
- Maintained bar stocks, replenishing daily as necessary. Stocked beer and wine coolers.
- Performed closing duties including cleaning, sanitizing and replenishing.
- Maintained a neat personal appearance. Served each guest with a sincere, positive, pleasant and enthusiastic attitude.
PAD Cleaner
3 Months- Gathered and emptied trash and recycling bins.
- Dusted and mopped all hard surfaces. Cleaned Venetian blinds, including washing and vacuuming them. Scraped gum off of hard surfaces and carpet.
- Cleaned public restrooms. Duties included scrubbing sinks, toilets, countertops and mirrors.
- Cleaned break rooms, including sinks, countertops, microwaves, coffeemakers, refrigerators, tables and chairs. Emptied all trash cans and replaced liners.
- Maintained all janitorial equipment in a clean, safe and operable condition. In addition operated janitorial equipment properly and safely.
Education
GED
Skills
Positive attitude
Dedicated team player
Skilled multi-tasker
Cash handling
Reliable team worker
Neat
clean and professional appearance
Comfortable standing for long time periods
Math and language skills
Delivers exceptional customer service
Commercial deep fryer and slicer operation
Fluent in English and Spanish
Food and beverage handling expert
Ability to handle/resolve problems
Shipping and receiving
Multi-tasker
Strong communication skills
Certification
Forklift Certified
Pallet jack Certified
Crane Certified
Equipment Cage Certified
CPR Certification
Timeline
Lead Direct Care Staff Member
RHD Human Resources
05.2022 - 01.2024Read More
Shipping and Receiving Clerk
Epic Personnel-WCDI-Trader Joes
10.2016 - 04.2022Read More
Bar runner
Bartender Bethlehem PA
05.2016 - 10.2016Read More
PAD Cleaner
Casino Bethlehem
05.2016 - 08.2016Read More
Northampton Community College
GED
Read More