VALERIA RAMOS
Canton,USA
Summary
Driven HR Attendance Coordinator and Sales Associate with a proven track record at Pilgrims, adept in FMLA regulations and enhancing employee relations. Excels in bilingual communication and problem-solving, significantly improving operational efficiency. Skilled in recruitment and customer service, demonstrating exceptional organizational abilities and teamwork.
Overview
5
5
years of professional experience
Work History
Human Resources Attendance Coordinator
Pilgrims
Canton
06.2020 - 05.2024
- Responsible for understanding the FMLA (Family Medical Leave Act) and various state regulations
- Processed new and existing leaves and all daily follow-ups assigned
- Determine eligibility and availability of leave time for each employee requesting leave for FMLA, State and applicable Corporate protections
- Complete Forms I-9, verifies 1-9 documentation and maintains 1-9 files
- Make photocopies; mails, scans and emails documents; and performs other clerical functions
- File documents into appropriate employee files
- Assist or prepares correspondence as requested
- Prepared new-employee files
- Processes mail
- Perform other related duties as assigned
Sales Associate
Toyota
Buford
04.2019 - 06.2020
- Greets customers and makes them feel comfortable
- Interacts with customers, offering assistance and responding to queries about products and purchases
- Provides recommendations according to customer needs or preferences
- Locates merchandise for customers and places orders, where necessary
- Introduces promotions and new products to customers
- Operates cash register and handles cash payments and credit card processing
- Handles refunds, exchanges and returns
- Documents sales by updating customer records
- Stays up to date with sales trends for better service and achievement of sales
- Alerts the management of potential security issues
Education
High School -
James Madison High School
04.2021
Skills
- Strong Organization
- Bilingual Spanish and English
- Teamwork and Collaboration
- Problem-Solving
- Attention to Detail
- Responsible and Dependable
- Team Collaboration
- Multitasking Abilities
- Self Motivation
- Recruitment and hiring
Timeline
Human Resources Attendance Coordinator
Pilgrims
06.2020 - 05.2024
Sales Associate
Toyota
04.2019 - 06.2020
High School -
James Madison High School