Valeria Reinoso
Miami,FL
Summary
Multilingual executive assistant and operations professional with 5+ years of experience supporting C-level executives, optimizing administrative workflows, and managing high-value properties.
Proven record of improving operational efficiency, coordinating complex travel, and fostering cross-cultural relationships across the U.S., Latin America, and Asia.
Fluent in English, Spanish, and Mandarin.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Front Desk / In-house & Indep. Personal Trainer
Elev8tion Gym
Miami, FL
07.2023 - Current
- Designed over 100 personalized fitness programs based on client goals and assessments.
- Educated clients daily on nutrition, wellness, proper exercise techniques to enhance performance.
- Increased client retention over 80% through consistent communication, motivation, and support.
- Managed front desk operations shifts, ensuring seamless member check-ins and inquiries.
- Assisted members with account inquiries and processed membership registrations efficiently.
- Trained new staff on customer service protocols and software systems.
Executive Assistant
Spofford Enterprises
Miami, FL
12.2024 - 03.2025
- Managed complex calendars for senior executives, coordinating meetings and travel to maximize efficiency.
- Streamlined executive communications by organizing email and phone workflows.
- Processed travel expenses and reimbursements, ensuring timely reporting.
- Supported recruitment by screening resumes, scheduling interviews, and assisting in candidate selection.
- Organized company events and meetings, enhancing team collaboration and engagement.
- Handled confidential and sensitive information with discretion and tact.
Executive Assistant / Property Manager
Parfumaire / Mevorah LLC
Miami, FL
10.2022 - 10.2024
- Oversaw residential and commercial properties, managing tenant relations, rent collections, and maintenance scheduling.
- Negotiated vendor contracts, reducing maintenance costs by over 20%.
- Provided executive-level administrative support, including calendar and email management.
- Enhanced customer satisfaction by coordinating with sales teams to resolve issues and upsell services.
- Trained new administrative staff on company procedures, promoting consistency in task execution.
- Developed and implemented office procedures, improving operational efficiency and workflow.
Inventory Control Manager
AmeriPac
Mechanicsburg, PA
03.2021 - 10.2021
- Reviewed daily reports to identify potential inventory issues and implemented corrective measures.
- Conducted regular physical inventories to verify system counts, improving accuracy by 35%.
- Directed daily activities of warehouse team to meet output goals.
- Developed and implemented inventory control strategies to minimize discrepancies and optimize stock levels.
Chief Executive Officer
Segen Trade International
Guangzhou, China
06.2017 - 02.2021
- Developed strategic plans for company growth based on market trends and customer feedback.
- Built strong relationships with customers, vendors, and agencies to drive loyalty.
- Recruited and managed a high-performing team to maintain competitiveness.
- Coordinated import/export documentation to ensure compliance with international trade regulations
- Managed logistics and shipping schedules to optimize transportation efficiency
Education
Bachelor of Science - Supply Chain & Logistics Management Specialization
Rutgers University
NJ01.2021
B.S. Business Administration -
Jinan University
Guangzhou, China01.2020
Skills
- Administrative & Operations: Executive support, calendar management, travel coordination, project management, property management
- Technical: Advanced MS office suite, database management, invoicing systems
- Interpersonal: Customer service, staff management, verbal/written communication, strong problem solver, resourceful
Certification
ISSA Personal Trainer Certification
LANGUAGES
Spanish
Native or Bilingual
English
Native or Bilingual
Chinese (Mandarin)
Professional Working
Timeline
Executive Assistant
Spofford Enterprises
12.2024 - 03.2025
Front Desk / In-house & Indep. Personal Trainer
Elev8tion Gym
07.2023 - Current
Executive Assistant / Property Manager
Parfumaire / Mevorah LLC
10.2022 - 10.2024
Inventory Control Manager
AmeriPac
03.2021 - 10.2021
Chief Executive Officer
Segen Trade International
06.2017 - 02.2021
Bachelor of Science - Supply Chain & Logistics Management Specialization
Rutgers University
B.S. Business Administration -
Jinan University