Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Valeria Rodriguez

Del Rio,TX

Summary

Skilled in managing customer service inquiries and overseeing daily operations. Developed inventory control and quality assurance systems to meet company standards. Guided junior staff to improve team performance and operational efficiency while resolving conflicts to maintain a positive work environment.

Overview

2
2
Languages
5
5
years of professional experience

Work History

Assistant Manager

7 Eleven Gas Station
Del Rio, TX
11.2022 - Current
  • Supervised daily operations including scheduling shifts, assigning duties.
  • Resolved customer service inquiries and complaints, enhancing customer satisfaction.
  • Guided junior staff on daily tasks and projects, fostering team development.
  • Resolved conflicts between team members in an effective manner.
  • Maintained up-to-date knowledge of company products and services.
  • Implemented quality control measures to uphold company standards.
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Created inventory tracking and supply ordering system, improving operational efficiency.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.

Waitress

Buffalo Wings & Rings
Del Rio, TX
02.2022 - 06.2022
  • Resolved guest concerns with courteous, attentive service.
  • Provided excellent customer service by addressing any complaints or concerns promptly.
  • Coordinated with kitchen and bar staff on order timing.
  • Maintained clean dining areas, tables, and service stations.
  • Maintained a clean work station by restocking supplies, wiping down counters.

Education

South Texas Leadership Center
San Antonio, TX

Skills

  • Shift scheduling
  • Inventory control
  • Order management
  • Quality control
  • POS systems
  • Team supervision
  • Problem solving
  • Attention to detail
  • Adaptability and flexibility
  • Strategic thinking
  • Clear communication

Languages

English
Professional
Spanish
Native/ Bilingual

Timeline

Assistant Manager

7 Eleven Gas Station
11.2022 - Current

Waitress

Buffalo Wings & Rings
02.2022 - 06.2022

South Texas Leadership Center
Valeria Rodriguez