Valeria Rozo

• Adhered to strict safety protocols while working with potentially hazardous materials or electrical components during the repair process.
• Tended to machines, troubleshot malfunctions and completed basic repairs to keep truck fully functional and well-maintained.
• Familiar with MRB process. Responsible for MRB’ing own truck parts with the appropriate notes & related failures.
• Familiar with Quality expectations.
• Create toolbox sessions when there is a failure with an ECU component & requires to be swapped.
• Perform WT, BSR & BB
• Nc closing rights.

Adapted to miltiple jobs at EOL

• Inspected and repaired products to meet project expectations.
• Assisted in light & heavy repairs on vehicles.
• Work with FX System daily.
• I’m able to identify where a vehicle needs to be routed to in order to be repaired & get it Factory Gated.
• Can change & torque tires
• Work with a lift
• Escalated issues as needed to supervisors or managers.

• Vehicle Window Tint
• Car wraps
• Paint Corrections
• Oil changes
• Tire change
• Leveling Kits
• Details
• Offered exceptional care and service to every client for maximum satisfaction and long-lasting tint.
• Discussed products, services and accessories with clients.
• Received and submitted payments for work.
• Prepared work orders, set up and updated accounts and closed out service tickets.
• Set up and updated customer accounts and closed out service tickets after job completion.
• Installed rubber channeling strips around edges of glass or frames to weatherproof windows and prevent rattling.
• Removed broken or damaged glass windshields using hand tools and established methods.
• Replaced moldings, clips and windshield wipers to prepare for glass replacement or repair.
• Installed, repaired and replaced safety glass and backglass heating elements on vehicles and equipment.
• Checked for wetness or contamination in damaged areas and dried out moisture prior to making repairs.
• Understood and followed oral and written directions.
• Prioritized and organized tasks to efficiently accomplish service goals.

• Cable assembly
• Sometimes had to work in groups
• Supervisor: Linda (5747227652)

• Duties, Accomplishments and Related Skills:
• Customer service
• Maintain sales floor organized
• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
• Helped customers by answering questions and locating merchandise.
• Help keep fitting rooms clean & organized

• Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction and retention.
• Helped customers by answering questions and locating merchandise.
• Duties, Accomplishments and Related Skills:
• Make sure sales floor was clean
• Clothes put in the right place
• Create new price tags
• Good customer service