Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Greeted customers entering the bank to ascertain what each customer wanted or needed.
Politely assisted customers in person and via telephone.
Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
Directed calls to appropriate individuals and departments.
Executed customer transactions, including deposits, withdrawals, money orders and checks.
Rapidly and efficiently prepared customer and ATM cash and change orders.
Sales Associate/Cashier
Cricket Wireless
1201 S Jackson Rd #8, Pharr, TX
07.2014 - 08.2015
Opened and closed store, including counting cash, opening and closing cash registers Shared product knowledge with costumers while making personal recommendations.
Describe use and operations of the merchandise.
Answer questions regarding the store and its merchandise.
Maintain knowledge of current sales and promotions, policies regarding payment and exchanges, and security practices.
Assist customers by providing information and resolving their complaints.
Sales Associate/Cashier
Glitz and Glamour
building 200, 2109 S 10th St, Mcallen Tx, TX
03.2014 - 05.2014
Recommend, select, and help locate merchandise based on customer needs and desires.
Bag or package purchases, and wrap gifts.
Worked as a team member to provide the highest level of costumer service.
Clean shelves, counters, and tables.
Sales associate/cashier
Guess by Marciano
2200 S 10th Street, Suite M06, McAllen, TX
10.2011 - 07.2012
Greet customers and ascertain what each customer wants or needs.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Process merchandise returns and exchanges.
Assist with duties in other areas of the store, such as monitoring fitting rooms.
Stock shelves, and mark prices on shelves and items.
Senior Back-End Developer at Bank ABB - "International Bank of Azerbaijan" OJSCSenior Back-End Developer at Bank ABB - "International Bank of Azerbaijan" OJSC
Correctional Officer, Correctional Officers and Jailers at Texas Department Criminal JusticeCorrectional Officer, Correctional Officers and Jailers at Texas Department Criminal Justice