Summary
Overview
Work History
Education
Skills
Timeline
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Valeria Salazar

Greenacres City

Summary

Developed interpersonal and organizational skills in fast-paced restaurant environment, seeking to transition into new field. Skilled in managing guest relations and coordinating reservations while maintaining welcoming atmosphere. Determined to bring these transferable skills to new professional setting.

Overview

3
3
years of professional experience

Work History

Restaurant Hostess

Grato
02.2025 - Current
  • Greeted and welcomed guests upon arrival, ensuring a positive first impression.
  • Managed reservation system to optimize seating arrangements and reduce wait times.
  • Assisted in coordinating guest flow during busy service periods for efficient operations.
  • Maintained cleanliness of host station and dining area to uphold restaurant standards.
  • Collaborated with servers and kitchen staff to ensure timely service delivery.
  • Demonstrated strong multitasking skills by handling telephone inquiries while attending to in-person guest needs seamlessly.
  • Maintained balanced cash drawer with correct money values and accurate documentation.
  • Input orders accurately into POS terminal, split bills and accepted payments.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.

Cashier Team Lead

Panera Bread
11.2022 - 09.2024
  • Supervised daily cash handling operations ensuring accuracy and efficiency.
  • Resolved customer inquiries and concerns to enhance overall satisfaction.
  • Implemented inventory management practices to maintain stock levels.
  • Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Developed strong relationships with repeat customers through friendly service interactions.
  • Operated POS cash register and equipment to collect payments.
  • Assisted customers in locating products, providing knowledgeable recommendations based on their needs.
  • In times of need, took on different positions within the store other than the respected position when short staffed including dining area, line station and barista.

Education

Associate of Arts - Business Administration

Palm Beach State College
Lake Worth, FL
05-2026

High School Diploma -

Santaluces Community High School
Boynton Beach, FL
05-2024

Skills

  • Customer service
  • Strong multitasking
  • Active learning
  • Conflict resolution
  • Cash management
  • POS system operations
  • Critical thinking skills
  • New hire training
  • Adaptability and dependability
  • Computer skills
  • Team collaboration

Timeline

Restaurant Hostess

Grato
02.2025 - Current

Cashier Team Lead

Panera Bread
11.2022 - 09.2024

Associate of Arts - Business Administration

Palm Beach State College

High School Diploma -

Santaluces Community High School

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