Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Valeria Sandoval

Tampa,FL

Summary

Experienced and dependable general worker with a proven track record of efficiently completing tasks in various settings. Skilled in manual labor, equipment operation, and maintaining a clean and organized workspace. Safety-conscious with a strong work ethic and the ability to adapt to different environments. Ready to contribute to a dynamic team and make a positive impact.

Overview

3
3
years of professional experience

Work History

Banquet Server

Aramark
Tampa, FL
06.2023 - 12.2024
  • Cleared away used plates and utensils following end of meal service.
  • Provided excellent customer service by anticipating guests' needs and responding promptly to requests.
  • Changed table settings between courses as necessary.
  • Carried trays of food items from kitchen to dining areas.
  • Provided prompt, friendly service to all guests during banquets or catered events.
  • Replenished buffet lines with fresh foods as needed.
  • Assisted in the setup and breakdown of banquet tables, chairs, linens, and other equipment.
  • Ensured that all dishes were served at the correct temperature.
  • Served beverages and appetizers to guests in an efficient manner.
  • Provided refills on drinks as requested by customers.
  • Replenished beverages throughout meal service as needed.
  • Followed proper sanitation guidelines when handling food items.
  • Responded promptly and courteously to guest inquiries and complaints.
  • Answered questions regarding menu items and assisted guests in making selections.
  • Set up stations for serving meals according to established guidelines.
  • Transported dirty dishes from dining areas to kitchen for cleaning after each course was finished.
  • Maintained cleanliness of work area throughout shift including tables, chairs and floors.
  • Prepared for busy periods by restocking stations and maintaining clean work areas.

Restaurant Hostess

Grand Hyatt Tampa Bay
Tampa, FL
04.2022 - 08.2022
  • Greeted customers and escorted them to their tables.
  • Communicated with kitchen staff regarding customer feedback or complaints.
  • Adhered to all safety regulations set forth by the restaurant management team.
  • Monitored dining room activity to ensure all guests were receiving optimal service.
  • Managed reservations, waitlists, and special requests for large parties.
  • Resolved customer service and food-related issues to maintain guest satisfaction.
  • Greeted guests and sat customers at tables or in waiting areas.

Clinic Receptionist

Panamerican pain institute
Tampa, FL
01.2022 - 02.2022
  • Operated office equipment such as computers, printers, scanners, fax machines, efficiently.
  • Entered data into computer systems to update patient accounts.
  • Provided customer service by responding to inquiries regarding services offered at the clinic.
  • Greeted patients and visitors in a professional manner.
  • Performed basic administrative duties such as sorting mail and maintaining filing systems.
  • Provided administrative support to the clinic staff, such as photocopying, filing, faxing and emailing documents.
  • Organized paperwork related to medical records according to established procedures.
  • Answered incoming calls promptly and politely, providing information or transferring calls to relevant personnel.
  • Organized reception desk, placing files, folders and other office supplies in designated spaces to facilitate productive work flow.

Education

Some College (No Degree) - Psychology

Hillsborough Community College
Tampa, FL

Skills

  • Mail Management
  • Appointment management
  • Microsoft Office
  • Front Desk Operations
  • Customer Service
  • Telephone Etiquette
  • Bilingual (English and Spanish)

Languages

english
Professional
Spanish
Native/ Bilingual

Timeline

Banquet Server

Aramark
06.2023 - 12.2024

Restaurant Hostess

Grand Hyatt Tampa Bay
04.2022 - 08.2022

Clinic Receptionist

Panamerican pain institute
01.2022 - 02.2022

Some College (No Degree) - Psychology

Hillsborough Community College

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Valeria Sandoval